Job Information
Caterpillar, Inc. Sales Support Consultant in Almaty, Kazakhstan
Career Area:
Sales
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Our Aftermarket team are responsible for partnering with our dealer network to execute parts sales strategies within a varied territory. This is an exciting and diverse market to operate within, and this position is key to driving strong business outcomes for CAT Wear Parts (Ground Engaging Tools and Undercarriage) within the Europe, Central Asia and Turkey regions. This position works as a key member of the wider team in providing product and commercial expertise to our dealer as well as internal Caterpillar departments. The successful candidate will be supported in growing their industry expertise specific for the market segment and partner with relevant stakeholders to pursue commercial opportunities within that space.
What you will do:
Complex analysis work, identifying and resolving strategic commercial problems and recommending strategic actions to meet business targets
Consulting with product groups, districts and dealers in developing and implementing customer solutions designed to maximize product value and price
Represent the division on sales issues relating to the products / markets
Provide active consultative services to Caterpillar dealers, product groups, other enterprise partners and customers as required
Analyze and interpret sales trends, demand fluctuations and customer requirements
In collaboration with our District Offices and Dealers, attend industry shows, customer programs, product training and other regional sales initiatives
Support training of dealer employees on commercial activities
Monitor sales variance
Undertake competitive analysis
Sales forecasting
Skill you will have:
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and the ability to leverage that information in creating customized customer solutions.
Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications & Negotiating: Understanding of communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Business Development: Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization.
What will put ahead :
Engineering degree or relevant experience
Broad understanding of commercial deals within Mining or Oil & Gas
Experience with Ground Engaging Tools and Undercarriage will be highly regarded but is not essential
Proficiency in both Russian and English (spoken and written).
Ability to travel up to 40%
What we offer:
An exciting full-time job at an innovative global Leader
A contract of indefinite duration
Flexible working hours (work from home up to 2-3 days weekly)
A salary that matches your work experience and knowledge
Supplementary vacation in addition to statutory vacation entitlements
A comprehensive package of insurance, supplemented with benefits
A company with individual opportunities for training, development and growth
Posting Dates:
May 29, 2024 - June 7, 2024
Caterpillar is an Equal Opportunity Employer (EEO).
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.