Shire GCRM Business Operations Specialist in Bannockburn, Illinois

  • The Business Operations Specialist will provide administrative and operational support for the GCRM department. This individual must be a self-starter able to work independently, multi-task, think strategically, problem-solve and thrive in a fast paced environment. Responsibilities will include travel and expense management for several Vice Presidents and team members, handling day-to-day operations such as billing and finances, and serve as technical expert on various systems and software.

  • Provide support to the GCRM Leadership team and work closely with the Executive Administrative Assistant to the Senior Vice President on project management, event coordination, and complex meeting planning.

  • Coordinate travel arrangements for both domestic and international travel including organizing travel schedules, meetings, and all pertinent logistics.

  • Troubleshoot issues related to equipment and software and train team members on best practices for various GCRM technical solutions.

  • Create and prepare elaborate presentations, intricate spreadsheets, and confidential correspondence.

  • Manage staffing activities such as onboarding, new hire departmental training, and space management.

  • Handle financial tasks including invoice entries, responding to vendor/supplier inquiries, and assistance with budget management.

  • Represent the GCRM team on numerous projects and interface with internal clients, external vendors, and high level executives of the organization.

  • Understand organizational policies and procedures to ensure appropriate actions steps are taken when handling tasks.

  • Develop and maintain multiple intranet sites and SharePoint sites.

  • Demonstrated proficiency with computers/systems including, PowerPoint, Word, Excel, Sharepoint, and mobility applications.

  • Ability to multi-task, problem-solve, and exercise independent judgement.

  • Excellent oral and written communication skills in order to effectively communicate with internal and external clients and high level executives.

  • Strong organizational, project management and time management skills.

  • Must be detail oriented and maintain the highest degree of accuracy.

  • Displays a sense of urgency and meets project deadlines.

  • Shows discretion when handling confidential data.

  • Thinks strategically, sees the big picture and understands impact on the business and the company.

  • Ability to learn and adapt quickly to new tools, systems, and changing environments.

  • Professional and positive work ethic.


5+ years of professional administrative or operational support experience.

Experience supporting and working with senior leadership.


Bachelor’s degree preferred.

Financial background/knowledge preferred.

Equal Employment Opportunity

Shire is an Equal Opportunity Employer committed to a diverse workforce. Shire will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law.

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Reasonable Accommodations

Shire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information.

Shire is the leading global biotechnology company focused on serving people with rare diseases and other highly specialized conditions. We strive to develop best-in-class products, many of which are available in more than 100 countries, across core therapeutic areas including Hematology, Immunology, Neuroscience, Ophthalmics, Lysosomal Storage Disorders, Gastrointestinal/Internal Medicine/Endocrine and Hereditary Angioedema; and a growing franchise in Oncology.

Our employees come to work every day with a shared mission: to develop and deliver breakthrough therapies for the hundreds of millions of people in the world affected by rare diseases and other high-need conditions, and who lack effective therapies to live their lives to the fullest.