Shire ITC Support Coordinator in Dublin, Ireland
Work with the Team Lead in establishing the new SSC.
Support all processes and systems / tools implementation.
The tasks will vary and will be among other:
Ensures that the collections processes are followed and are in adherence with Collection Tool
Contact customers through outbound/ inbound activities (via telephone, email, and e-letters) in relation in outstanding remittances & invoices
Work with other departments to resolve customer queries
Meet DSO and cash collection targets.
Clear historic items in AR accounts
Prepare Manual invoicing
Proceed with cash apps
Review Credit Limits and implement changes when required
Perform month-end activities as required
Actively support implementation of process and system improvements
Undertake other ad-hoc projects and duties as required
Shire is the leading global biotechnology company focused on serving people with rare diseases and other highly specialized conditions. We strive to develop best-in-class products, many of which are available in more than 100 countries, across core therapeutic areas including Hematology, Immunology, Neuroscience, Ophthalmics, Lysosomal Storage Disorders, Gastrointestinal/Internal Medicine/Endocrine and Hereditary Angioedema; and a growing franchise in Oncology.
Our employees come to work every day with a shared mission: to develop and deliver breakthrough therapies for the hundreds of millions of people in the world affected by rare diseases and other high-need conditions, and who lack effective therapies to live their lives to the fullest.