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PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

Visit our careers site (https://careers.pagerduty.com/home) to explore life at PagerDuty, discover opportunities, and sign-up for job alerts!

PagerDuty is seeking a Senior Full Stack Engineer to join our diverse, customer-centric technology company and be a part of our growing and expanding CSIT Ops team.

As a key part in CSIT Ops, you will play a key role in bringing both fullstack technical skills and senior leadership to the team, building our new status pages for our global enterprise customer base and leading PagerDuty Status Page to a best in class function.

This is an opportunity to solve BIG problems for BIG customers!

As a Software Engineer at PagerDuty, you’ll be part of a team that’s intensely focused on our customers and the engineering community. We design, build, and run robust systems that extend and enhance our amazing products. Of course, we use our own products ourselves!

Established in late 2021, Lisbon, Portugal is PagerDuty’s second location in Europe, after London, UK, and with activity further bolstered by a sales team across the continent.

Dutonians in Portugal are valued members of our global team, with equal access to competitive pay and benefits, learning and development programs, structured career architecture and opportunities for advancement, company culture events, and the enriching experience of collaborating with colleagues all around the world.

Based on the success of the region, we are excited to have expanded our presence in Europe with our Portugal location, along with now offering our customers a European hosting option for data assets, including customer-generated data.

We are thrilled to be a part of Portugal’s flourishing technology network and provide career-making moments at PagerDuty.

Key Responsibilities:

• From day one, you’ll be designing, coding, testing, and shipping features and libraries that ensure we deliver secure, highly reliable, and scalable solutions to our customers.

• You’ll be involved in mentoring and teaching other engineers, both on your team and across PagerDuty ProdDev.

• Developing architecture patterns that scale across the engineering organization and provide a better user and developer experience.

• Writing unit and integration tests.

• Owning and shepherding projects that our team takes on.

• Creating alignment among various stakeholders about recommended technical solutions.

• Participating in an on-call rotation and triaging/addressing production issues as they arise.

Basic Qualifications:

• 6+ years of development experience overall with strong Technical Leadership executing complex projects.

• Strong knowledge about core parts of frontend engineering (state management, performance, accessibility, styling, infrastructure).

• Empathy - you can clearly communicate your thoughts and opinions to others and facilitate these technical discussions to a successful outcome.

• You have the drive to get results without letting anything get in your way and work autonomously when needed with a customer-first mindset and approach.

• You are a confident decision-maker.

Preferred Qualifications:

• You have a strong track record of building and managing web apps using React and/or similar Frontend frameworks like Angular, Vue.js. Typescript knowledge would be a plus.

• Strong track record experience building secure and scalable backend services with REST API leveraging modern technologies like Kafka, Kubernetes, Serverless Functions, using SQL and/or NoSQL databases etc.

• Knowledge or experience with SSO Protocol, and OpenID or SAML implementations is a plus.

• Commitment to ensuring our team works sustainably and inclusively. Read more about PagerDuty’s commitment to diversity & inclusion on our website.

• Public cloud engineering on AWS (preferred), Azure, or GCP platforms.

• You are comfortable with loosely defined requirements where you exercise your analytical skills to clarify questions, share your approach, and collaborate with the rest of the team to build/test elegant solutions.

• Past experience in a full stack role is a plus.

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.

Where we work

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.

How we work

Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

• Champion the Customer | Put users first to design great products and experiences.

• Run Together | Build strong teams that amplify our impact on users.

• Take the Lead | Disrupt and invent to be the first choice for users.

• Ack + Own | Take ownership and action to deliver more efficiently to users.

• Bring Your Self | Bring your best self to build empathy and trust with users.

What we offer

One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.

Your package may include:

• Competitive salary and company equity

• Comprehensive benefits package from day one

• Flexible work arrangements

• ESPP (Employee Stock Purchase Program)

• Retirement or pension plan

• Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)

• Generous paid vacation time

• Paid holidays and sick leave

• Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO

• HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge

• Paid volunteer time off - 20 hours per year

• Company-wide hack weeks

• Mental wellness programs

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.

Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes @pagerduty (https://www.instagram.com/pagerduty/) on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.