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Job Description Summary

A critical position to drive GE HealthCare's Care Alliance approach and deliver value to customers through long-term partnerships. The role is responsible for leading and directing all strategic initiatives, project management workstreams, and contract delivery for a Care Alliance customer. The role is close partner to the account executive, works with cross functional teams and is guided by operating procedures. The role has autonomy and requires high levels of evaluative judgment and operational acumen to achieve outcomes.

This is a remote role that requires the candidate to work onsite at customer locations and occasionally from home office. To provide onsite customer support, candidate needs to reside in the Chicago IL or Milwaukee WI area or be willing to travel to Peoria, IL.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles and Responsibilities

• Governance - Stand up governance structure and integrated steering committees. Lead oversight partnership committee. Establish and align internal and external partnership meeting cadence. Oversee work stream committees. Establish a calendar of joint contract commitments across relationship. Develop partnership communications strategy – executive and system-wide communications. Cascade communications across projects.

• Ensure alignment with local Market Vice President, customer priorities, and overall regional strategy.

• Partnership delivery - Integrate all plans to committed outcomes – track dependencies. Develop and lead project plans: milestones, resourcing/deployment, and financial impact. Lead development of procurement and proactive compliance monitoring/ audit process. Establish risk management plan and tools. Proactively identify, manage, and escalate risks.

• Value creation - Set up value model for partnership (with Enterprise Solutions team support) and ensure all project value propositions align with goals. Apply value model to prioritize opportunities / projects. Set up performance measurement structure and reporting. Provide project status updates, track, and manage performance data with partnership dashboards.

• Change Management and activation - Utilize CAP principles to enable and lead transformation. Lead change within project teams using GEHC CAP model. Establish vision and guiding principles of program with executive leadership.

• Interpret internal and external business challenges and recommends best practices to improve workstreams, processes or services. Utilize understanding of market trends and GEHC innovations to inform decision making process. Influence peers to take action and may negotiate with external partners, vendors, or customers.

• Leads others to find creative solutions within complex processes, including manufacturing and product development dependencies. Leverage and influence adjacent functions needed to solve issues. Ability to interrogate data to evaluate quality of information. Uses multiple internal and external resources outside of own function to help arrive at a decision and serve customer.

Required Qualifications

• Bachelor’s degree

• Minimum of five (5) years of project management experience in Healthcare, Long-Term Partnership Projects, Operational and/or Service leadership roles.

• Solid business and financial acumen & strong analytical skills with knowledge of P&L, balance sheets, capital & operational planning in a Healthcare setting.

• Proven record in developing strong customer relationships - acting as a trusted advisor - with excellent networking, facilitation, and negotiation skills.

• Experienced in communication with all levels of internal and external customer organizations, including upper management.

• Leading cross-functional and customer and/or supplier teams.

• Excellent verbal and written communication skills with ability to communicate and present complex business issues in a clear and concise manner.

• Willingness to travel up to 20%.

• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Desired Characteristics

• Strong oral and written communication skills. Strong interpersonal and leadership skills.

• Demonstrated ability to analyze and resolve problems.

• Demonstrated ability to lead programs / projects.

• Ability to document, plan, market, and execute programs and strategic initiatives.

• Proven project and portfolio management skills used in successfully delivering Long-Term Partnerships / Managed Equipment Service projects operationally.

• Experience with managing resources, horizontal leadership, conflict resolution, problem solving, understanding of budgets and other related project management techniques

• Experience anticipating challenges or roadblocks and successfully mitigating those risks while achieving desired outcomes for client and GEHC.

• Experience maintaining a flexible approach when faced with business or client course corrections (i.e., client cost-out initiatives, industry economic conditions, healthcare reform, etc.)

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

#LI-CLM

#LI-Remote

Additional Information

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: No