Shire Medical Support Specialist LPN in State College, Pennsylvania
Medical Support Specialist - LPN
Position Reporting To
Plasma Center Manager
Function (Corporate, R&D, Tech Ops, etc.)
FLSA Classification (US Only)
Other (Field Based)
Above fields are approved by Human Resources
Provide a brief summary describing the major role, responsibilities and purpose of the job. Summarize key areas of accountability and budget responsibility, if applicable.
The Medical Support Specialist determines donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, donor notification of unsuitable test results. The Medical Support Specialist works under the direct supervision of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the supervision of the Center Physician for medical issues. Ideally, the Medical Support Specialist will be familiar with regulations of the plasma collection industry and/or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).
Describe the essential job duties. After each, provide an estimate of the percent of time typically devoted to each responsibility (use increments of 5%, all time spent should total to 100% of time allocation). To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Please note the percentage of time spent on each job duty is an estimate for normal operating conditions.
Donor Eligibility (85%)
Determine donor eligibility accurately and in a timely manner, to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE) as required.
Evaluate and manage donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the execution of Center Physician’s standing orders and donor transport to emergency care facilities.
Manage donor deferral; reviews test results and notify donors of unsuitable test results per applicable SOPs.
Initiation and investigation of Post Donation Information (PDI).
Refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, problem solving, or guidance concerning medical or technical issues, including donor safety and eligibility.
Demonstrate continued competency in the performance of job responsibilities and complete periodic assessment with the Center Physician per applicable SOPs.
Assist the EHS program as required per SOPs or as requested by the EHS Manager (5%)
Conduct pre-placement evaluation of new hires to include assessment of medical history questionnaire.
Support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.
Maintain applicable employee medical records.
Member of EHS site committee and assist in training of employees, as required.
Administer first aid to employees as needed.
Act as Pandemic Coordinator when authorized by EHS.
Manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guiding regarding employee incidents.
Supports investigations associated with pandemic threats within local community as indicated by EHS or Medical Affairs.
May perform all required duties in the area of Medical History (including, but not limited to): (10%)
Greet donors as they enter and exit the donor floor.
Take and record donor pulse, blood pressure, and temperature measures and monitor electronic donor questionnaire system.
Perform finger stick, test sample, and record other donor measures to include hematocrit, total protein and weight.
Enter donor information into the Donor Information System (DIS).
Education & Experience Requirements
Include educational requirements or equivalency, required years and type(s) of experience, and necessary licenses or certificates. Specify which are required and which are preferred. For UK, please do not use years of experience due to UK Legislation.
Essential: Graduate of a recognized educational program.
Bachelor’s Degree preferred.
Minimum of two years in a clinical or hospital setting preferred
Key Skills and Competencies
Describe critical skills needed to successfully perform job, which should be representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Living our leadership behaviors is a basic expectation for all Shire employees. Shire expects all employees to embody the following:
Be Results Oriented
Be An Excellent Manager of Self and Others
Currently licensed or certified in the state where duties will be assigned: Licensed Practical or Vocational Nurse (LPN or LVN)
Current Cardiopulmonary Resuscitation (CPR) and AED certification required
Fulfillment of state requirements (in state of licensure) for basic IV therapy
Able to satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist
Minimum of two years in a clinical or hospital setting preferred
Effective communication skills
Customer service oriented
Basic computer skills
Willingness to work with other Center Medical Team members to ensure coverage of all operating hours
Other Job Components
Complexity and Problem Solving
Describe the decisions made by the incumbents on a regular basis. Include decisions within the incumbent’s authority to make as well as those decisions that must be referred to a higher level.
Routinely makes decisions determining donor eligibility.
Seeks guidance from Center Physician and Center Management (including Quality) for medium to high impact decisions and urgent matters.
Internal and External Contacts
List contacts this job advises, consults and coordinates with on a regular basis. Describe to whom this job is accountable. Indicate each Contact Category (Internal, Vendor, Customer, or Other) and provide examples.
Regularly advises and consults with donors/customers (External)
Seeks guidance from Center Physician (Internal)
Coordinates with Center Management team and Quality to ensure successful operation standards are met (Internal)
List any other job requirements, including domestic travel, international travel, driver’s license, physical abilities required, etc.
Maintain general cleanliness of work area and assist other work areas as needed to ensure a clean and professional environment.
Attend monthly staff meetings, and other team meetings as needed.
Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and Kaizen).
Other duties and responsibilities as assigned.
Willingness to travel preferred. (less than 10%)
Equal Employment Opportunity
Shire is an Equal Opportunity Employer committed to a diverse workforce. Shire will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law.
EEO is the Law - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
EEO is the Law – Supplement - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf
Pay Transparency Policy - https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf
Shire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information.
Shire is the leading global biotechnology company focused on serving people with rare diseases and other highly specialized conditions. We strive to develop best-in-class products, many of which are available in more than 100 countries, across core therapeutic areas including Hematology, Immunology, Neuroscience, Ophthalmics, Lysosomal Storage Disorders, Gastrointestinal/Internal Medicine/Endocrine and Hereditary Angioedema; and a growing franchise in Oncology.
Our employees come to work every day with a shared mission: to develop and deliver breakthrough therapies for the hundreds of millions of people in the world affected by rare diseases and other high-need conditions, and who lack effective therapies to live their lives to the fullest.