Job Information
Spiritus Systems Company Account Manager in Aberdeen, North Carolina
Job Description: The Account Manager will be responsible for handling all assigned sales accounts. The Account Manager will support all elements of the sales life cycle to include but not limited to; opportunity investigation, identification, and validation; customer intelligence gathering; presentation creation; and customer and industry business partner development. The Account Manager will support, report to, and be directed by the Business Development Sales Manager.
Tasks and Responsibilities:
Manage assigned accounts throughout the entire sales life-cycle.
Maintain accurate client records, keeping track of any contract updates and renewals.
Support the management and organization of the sales department through the entire pre-sale, quoting, purchasing, and product shipment process.
Understand, promote, and sell the full line of Spiritus Systems products in relation to the customer's needs.
Develops and maintains positive relationships with customers at all levels, including purchasing and marketing personnel, and as top decision makers, by demonstrating a customer focus based on integrity and trust.
Maintains continuous communication and follow-up with key account customers and takes responsibility for follow-up actions to ensure customer satisfaction.
Provides account base with superior customer service and maintains regular sales call schedule for assigned accounts.
Respond to RFPs, OTAs, RFIs, and other standard government requests as well as unsolicited white papers and proposals.
Understand and navigate government contracting vehicles, and procedures.
Represent Spiritus Systems at conferences and customer meetings to further position Spiritus as a leader for solutions relevant to the tactical industry.
Work and collaborate closely across all Spiritus Systems' internal departments to successfully address needs of your customers.
Work in conjunction with the business operations team who will support business development related activities for pricing, contracts, and legal needs.
Be able to travel to customer locations, military installations, demonstration sites, trade shows, and other industry or company events.
Support, report to, and be directed by the Business Development Sales Manager.
Sit, stand, lift up to 50 pounds, bend, and kneel for up to and including 8 hours.
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``` - Utilizing appropriate software, such as the Microsoft Dynamics, and the Microsoft Office suite, for any and all of these duties.
- Finally, the Employee shall perform all other duties reasonably related to the Company's business when asked to do so by the Company's executive team.