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As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together.  

We are seeking an experienced and driven Business Development Manager to be part of our iconic hotel. In this dynamic role, you will work closely with the Director of Sales & Marketing to drive hotel results and elevate our brand. If you're passionate about hospitality and ready to make an impact, we want to hear from you!

A little taste of your day-to-day:  

• Primarily responsible for conversion of groups & events segments as well as account & lead generation to build a sustainable business pipeline for the hotel.

• Develop sales action plans to ensure that the mix of activities prescribed by the sales platform are prioritised and that they complement each business units’ revenue aspirations

• Identify new source markets and create strategies to penetrate them.

• Identify business opportunities across multiple segments and F&B to assist hotel achieving total revenue goals.

• Promote IHG offers through trade shows and conferences in professional and industry groups

• Complete monthly reporting and update appropriate IHG systems

• Work with the hotel team to ensure site inspections and VIP client visits are coordinated and be present when appropriate

• Form strategic alliances and partnerships to develop partnership and sponsorship opportunities to grow business, activities and promotions building awareness; and raise the profile of the InterContinental brand to their customer bases.

• Prepare tactical offers based on clients’ requirements.

• Set targets and deliver annual room night and revenue goals as budgeted

• Deliver on the brand promise of InterContinental luxury to all clients and guests

• Monitor competitor practices and strategies in order to understand competitor trends/offers and ensure the InterContinental Adelaide product and services are ahead of the competition. If necessary, refine sales strategies accordingly

• Report monthly on sales activities, conversions against targets and pipeline reports

• Respond to all enquiries in accordance with IHG Guidelines

• Develop and maintain contact with key decision makers, key influencers, meeting planners, professional conference and event organisers, and other producers closely aligned to each business unit

• Identify trends in movement of market mix, pricing, and competition to target prospects and the right business mix, and develop mitigation plans

What we need from you

• Qualified – Degree or diploma in Marketing, Business Administration or Hospitality Management or an equivalent combination of education and work-related experience

• Experienced – 2years experience in a multi-unit capacity

• Articulate – a great communicator, you’ll be warm, welcoming and easy to talk to

• Experience in dealing with international and regional clients and promoting multi hotel brand and destinations

• In-depth knowledge of sales principles and techniques and strong client management, problem solving and organisation skills

• Effective negotiation and strong conversion skills

• Display an understanding of market trends and customer needs

• Ability in report writing and strong presentation skills

• Proficiency in Excel, Word, PowerPoint, Opera, Delphi

• Team player and excellent interpersonal skills

*What you can expect from us: *

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s well-being, including: 

• Paid birthday leave 

• Hotel perks like accommodation and food & beverage discounts

• Enhanced parental leave 

• Proactive health days and flexible work options. 

• Your career journey will be supported through our lifelong development program 

• IHG Career Milestone celebrations 

• Transfer of entitlements as you move and grow with IHG. 

• Access to our discount retail platform that makes your pay go even further 

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing Framework, we are committed to supporting well-being in your health, lifestyle, and workplace. 

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. 

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.