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Ahtna Professional Services, Inc Shift Lead - On-Call - Ahtna Professional Services in Aguadilla, Puerto Rico

Description

Summary

APSI Shift Lead is a position within the security and protective service field of work. This position is responsible for oversight of staff who provide guard services described in the job descriptions for Security Guard II, and Alarm Monitor where applicable. Duties are accomplished by ensuring that security personnel perform client services in accordance with contract requirements, post orders, policies and procedures, rules and regulations, as well as local, state and federal laws and regulations. Shift Leads must maintain situational awareness and make independent decisions and/or take actions autonomously and consistent with established post orders, facility rules, guidelines, protocols and reporting structure. Duties may include work in austere and uncomfortable conditions for prolonged periods of time, including periods of inclement weather, while performing walking, standing, searching, and surveillance or sitting duties essential to the performance of the security functions. Responsible for scheduling Officers on assigned posts, enforcing post orders, facility rules, guidelines and protocols, review and submit reports, and manage the disciplinary process of subordinate Officers and recommend further action.

The pay rate for this position is $18.14/hour + $4.98/hour H&W. Please note this is an On-Call position.

Essential Duties and Responsibilities

Works directly for/reports to the Site Lead, Project Manager or designee. Must exercise independent sound judgement and is vested with decision-making authority for the management of the assigned personnel on the prescribed shift. Ensures the accomplishment of requirements in the contract Statement of Work (SOW). Ensures compliance with orders, policies, and procedures, with emphasis on safe conduct of operations. Completes required training to ensure job proficiency in all areas according to SOW. The Shift Lead ensures the accomplishment of requirements in the Contract Statement of Work. Ensures compliance with orders, policies, and procedures, with emphasis on safe conduct of operations. Completes required training to ensure job proficiency in all areas of security. Daily duties also include the oversight and/or participation in the enforcement of system and personnel identification; package and vehicle inspections; identify, correct, secure, or arrange to correct security violations and initiate necessary reports; receives, issues and account for keys, locks, and access control passes; monitors fire/chemical agent/intrusion detection systems and other facility protection devices/ alarms. Maintains work area in a clean and orderly condition. Performs other related duties as assigned.

This position operates strictly within the guidelines established for the position at the assigned site. Any deviations from accepted protocols must be either approved in advance by the Site Lead, Project Manager, or immediately reported to the Site Lead and/or Project Manager after an incident. The Shift Lead must consistently exercise discretion and judgment in his/her performance.

The Shift Lead responsibilities include, but are not limited to:

  • Scheduling Officers on assigned post, enforcing post orders, facility rules, guidelines and protocols, and managing the disciplinary process of subordinate Officers
  • Maintain a complete understanding and necessary ability in all essential duties and responsibilities detailed in the Guard II and Alarm Monitor (where applicable) job descriptions.
  • Appropriately address/supervise fire alarms, burglary alarms, requests for assistance and criminal acts; including but not limited to: vandalism, theft, illegal entry or attempted entry, suspicious behavior, domestic or workplace violence, threats, speed or other vehicle violations, illegal drug use, inappropriate use of facility or client equipment or property.
  • Oversee personnel in the security of government property, detaining personnel using the mantrap when needed, and reporting anyone involved with unauthorized property/equipment removal.
  • Review/approve activity logs and administrative documents as required by contract.
  • Serve as shift POC to LE; Contact, assist, and cooperate with local, state or federal law enforcement; locate, retain and protect necessary evidence; testify as necessary in judicial and administrative proceedings.
  • Review the time entry system of staff to ensure timely updating or logs, reports and computerized system to track property/equipment, personnel, training and other items as assigned.
  • Supervise and monitor the use, issue, training, and possession of assigned equipment - personal, facility and corporate.
  • Conduct audits and ensure that personnel complete and log regular patrols and inspections of buildings, grounds and facilities.
  • Know and understand specific requirements including, but not limited to: Contract requirements, post orders, policies and procedure, rules and regulations, as well as local, state and federal laws and regulations; Site or Agency Specific manuals.
  • Mentor and train Guards on facility procedures, safety procedures and proper operational protocols.
  • Monitor staff that monitor traffic and grant or deny access to areas during non-working hours to authorized personnel to ensure compliance with the established procedure and access lists.
  • Ensure follow-up on reports about facility equipment and utility systems deficiencies and request to repair.
  • Direct, participate, assist or oversee officers to perform random surveillance of fence line for breaches and the detection of unauthorized removal of government property, illegal or inappropriate activity.
  • Direct, participate, assist or oversee officers to perform random surveillance of building or the detection of unauthorized or inappropriate activity.
  • Provide additional Shift Leady security support of scheduled events that may occur during or after duty hours or for unscheduled emergencies.
  • Other duties as assigned.

Supervision

This position has ostensible disciplinary responsibility of staff, reports directly to the Site Lead, Project Manager or Designee, and will be required to operate within the guidelines established at the assigned site. Any deviations from accepted protocols must be either approved in advance by the Site Lead, Project Manager or designee, or immediately reported after an incident.

Minimum Qualifications

  • High School Diploma or equivalent.
  • Minimum of 4 years of security/civilian law enforcement experience OR an equivalent position with the United States Armed Forces (military). Other relevant experience may be considered.
  • Must submit to and successfully complete pre-placement screening and evaluation, which includes submission to a criminal background check, financial institutions/credit bureau check, and disclosure under the Freedom of Information Act.
  • Must be able to pass criminal background screen, drug test and physical exam.
  • State or Territory Security Guard license required or ability to obtain within hiring period.
  • Must be fluent in speaking and writing in English.
  • Effective English language verbal and writing skills are required.
  • Leadership skills are necessary to motivate high performance and teamwork.
  • Must be able to meet medical/physical fitness requirements.
  • Excellent interpersonal skills are required for customer and team relations.
  • Shift Lead must maintain accurate knowledge of the most current orders, regulations, procedures, policies, and response plans.
  • Proficiency in basic computer functions including keyboard entry, and work processing are essential.
  • Must be able to meet physical fitness requirements of the position.

Preferred Qualifications

  • 4 years or more Experience in performing and functioning as a Guard II / Security Officer in a civilian/military law enforcement is preferred.
  • Two years technical or university education is preferred.
  • 2-4 years of experience as an Armed Guard II /Security Officer working on a government contract as a contractor employee is preferred.
  • Combination of experience will be considered on a case by case basis

Shareholder Preference

Pursuant to PL 93-638, as amended, preference will be given to qualified Ahtna Native Corporation Shareholders, Descendants, and Spouses in all phases of employment.

Core Competencies

  • Communication, Oral - Ability to communicate effectively with others using the spoken word.
  • Communication, Written - Ability to communicate in writing clearly and concisely according to strict deadlines.
  • Self-Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.
  • Team Builder/Worker - Ability to inspire and work within a group of people to work toward a goal.
  • Organized - Possessing the trait of being organized or following a systematic method of performing a task.
  • Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
  • Flexible - Ability to adjust to a dynamic workflow
  • and reprioritize as project demands change.

Physical Demands

  1. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  2. While performing the duties of this job the employee is frequently required to sit, talk or hear, stand, walk, use hands to handle, or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, and taste or smell.
  3. The employee occasionally lifts and/or moves anything from 10 to 100 pounds. Specific vision abilities required by this job includes close vision, distance vision, color vision and peripheral vision, depth perception and the ability to focus.
  4. Reasonable Accommodations Statement: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. To the extent practicable in a field setting, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Schedule: 24/7/365 Rotating shifts, times, days as scheduled to meet the requirements of the contract (Night and weekend work required.)

Qualifications

Education
High School Diploma/GED (required)

Experience
4 years: Minimum of 4 years of security/civilian law enforcement experience OR an equivalent position with the United States Armed Forces (military). Other relevant experience may be considered.Must submit to and successfully complete pre-placement screening and evaluation, which includes submission to a criminal background check.*State or Territory Security Guard license required or ability to obtain within hiring period. *Effective English language verbal and writing skills are required (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Ahtna Professional Services, Inc. is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard for race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or protected veteran status. Native preference applies under PL 93-638. We participate in the E-Verify Employment Verification Program.

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