Job Information
Amazon Operations Manager, Operations Manager -West-AMD2 in Ahmedabad, India
Description
Job Title: Operations Manager
Job Description:
Summary: The Operations Manager has complete responsibility for End to end FC operations in her/his function along with a) Building level cost efficiencies at a Six sigma level deliverables b) Running Regional/National level key Initiatives c) ensuring Quality and Building Health d) eam development and diverse employee engagement at FC interfacing with all support functions
Responsibilities:
Ensure a safe work environment for all associates
Lead and supervise a team of Area Managers, TL's as Direct reportees supported by PAs and Associates in Outbound Operations
Responsible for the overall Safety, Quality, Productivity and Delivery performance of Outbound Operations
Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs
Review the work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
Ensuring Building heath and inventory metrics with best in class quality metrics
-Ensure BM rates and OP2 throughput deliverables
-Interfacing well with other OM's. Taking up cross functionally the adoption of best practices.
Proactively identify and lead process improvement initiatives
Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
Lead ART (Annual Sale) events from capacity planning perspective and prepare Man, Material , Machine in its perspectives.
Carryout machine (resources) planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
Ensure best practices in people management and accountable for FC's compliance, Connections and scorecards.
Manage People and team development
Understand Flex levers , take up new Amazon technicalities associated with the role's requirements and Amazon ERP systems.
Create leaders and talent pipeline. Good stake holder management and project management skills
Do cross functional and cross mile interfacing and take up for the best practices and initiatives
Education requirements- Preferably and Engineer/MBA with an experience of 6-10 years Key job responsibilities
To start with this is a position in FCD, but is subject to internal rotation requirements
About the team
A team of Area Managers and Team Leads
Basic Qualifications
3+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 3+ years of performance metrics, process improvement or lean techniques experience