Job Information
Albany Community Action Partnership Administrative Coordinator II in Albany, New York
Administrative Coordinator II
Albany, NY (http://maps.google.com/maps?q=333+Sheridan+Ave+Albany+NY+USA+12206) • Energy Services
Job Type
Full-time
Description
Are you an administrative professional who would like to use your skills to positively impact the community and the environment? Are you motivated to learn and want to make a difference?
Join a community organization that has been providing services to underserved Albany County families for over 58 years. The Administrative Coordinator works closely with the Energy Services Program Director to plan and monitor the daily operations of ACAP's Weatherization Assistance Program, integrating the various service components in the Energy Services Department to ensure quality programming.
Responsibilities include:
Input, process, maintain, monitor, and reconcile appropriate purchasing systems, state databases, and other necessary tracking databases/spreadsheets, complete required reports, inventory tracking, owner investment calculations, and billings.
Perform various program administrative tasks, including copying, faxing, processing mail, data entry, meeting preparation, and supporting front desk operations.
Responsible for inputting, processing, monitoring, and reconciling appropriate purchasing systems, databases, and spreadsheets.
Responsible for recruitment, enrollment, and customer education for the Energy Services department and other ACAP services and determining program eligibility.
Provide information on and refer individuals to public or private agencies and community services for assistance; Coordinate customer referrals from other agencies and collaborative efforts to assure smooth service transition; facilitate active customer involvement in their services and development plans inclusive of follow-up and resolution of customer concerns; Assist with resolution of building owner/customer service issues; act as a customer point of contact.
Facilitate active customer involvement in their services and development plans, including follow-up and resolution of customer concerns and service issues.
Provide information on area resources as needed and act as a liaison between customers and other community resources to ensure needs are being met.
Starting at $21.74 per hour; 37.5 hours per week, Monday – Friday; flexibility needed to cover periodic outreach events.
QUALIFICATIONS
A High School Diploma or GED is required; an Associate's degree is preferred. A minimum of one (1) year of experience working in human services, customer service, or a related field is required. Experience in an operations, home energy, housing, logistics, or inventory management field is a plus! Good interpersonal & communication skills are required. Well-above-average organizational skills and computer skills are required. Proficient Excel spreadsheet skills are needed for this position. A valid NYS driver’s license is required. Bi- or Multi-lingual skills are a plus.
ABOUT ALBANY COMMUNITY ACTION PARTNERSHIP
Albany Community Action Partnership (ACAP), the Community Action Agency (CAA) for Albany County, has been a source of direct support for families living in poverty for over 58 years. Our services are administered through three departments: Career and Community Services, Early Childhood Education, and Energy Services. Every year, ACAP fosters opportunities for self-empowerment and enrichment in the lives of thousands of young children and families. Our mission is to partner with families and communities to expand opportunities and build stronger networks to foster upward economic mobility.
BENEFITS:
Health, Dental & Vision Insurance; Vacation, Sick, and Personal Leave; 403(b) with employer contribution; Twelve (12) paid holidays; Tuition Assistance; Employee Assistance Program (EAP); professional development and growth opportunities
APPLICATION PROCESS:
You may apply on our website atalbanycap.org/careers-at-acap.OR You may submit your resume tohr@albanycap.org.
No phone calls please.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace.