Shire Jobs

NY HELP Yes

Agency Thruway Authority

Title Information Technology Specialist 3 (Data Communications) (NY HELPS)

Occupational Category I.T. Engineering, Sciences

Salary Grade 23

Bargaining Unit None listed

Salary Range From $78513 to $110560 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 20%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? Yes

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 200 Southern Boulevard

City Albany

State NY

Zip Code 12209

Minimum Qualifications CURRENT NYS EMPLOYEES:Current New York State employee with one year or more of qualifying permanent service in a position allocated to a Grade 21 or above and eligible for transfer under Section 70.1 or Section 52.6 of the NYS Civil Service Law. GENERAL PUBLIC CANDIDATES:Five years of experience in networking and/or telecommunications. the networking and/or telecommunications experience must have involved the design, analysis, capacity planning, monitoring, performance evaluation, and/or tuning of a data communications/telecommunications network.MQ Substitution: A bachelor's degree in any field including or supplemented by 15 semester credit hours in networking and/or telecommunications and two years of experience in networking and/or telecommunications; or a bachelor's or higher level degree in any field and three years of experience in networking and/or telecommunications; or an associate degree with 15 semester credit hours in networking and/or telecommunications and four years of experience in networking and/or telecommunications.SPECIALIZED/ADDITIONAL REQUIREMENTS (Selective Cert Inventory):• More than 5 years of experience with Cisco Routers. (3.16.7)• More than 5 years of experience with Cisco Switches. (3.16.8)• More than 5 years of experience with Security Monitoring Tools. (3.25.4)• More than 5 years of experience with Internet Access Troubleshooting (all layers). (3.16.13)• More than 2 years to 5 years of experience with VOIP (Voice Over Internet Protocol). (3.16.37)• More than 2 years to 5 years of experience with VPN. (3.17.8)• 1 year to 2 years of experience with DNS. (3.30.5)• 1 year to 2 years of experience with DHCP. (3.30.4)• 1 year to 2 years of experience with Node.js/NPM. (3.6.61)This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Duties Description Under the direction of IT Management, Manager of Network Services (Data Communications), and Information Technology Specialist 4 (Data Communications), the Information Technology Specialist 3 (Data Communications) position will be primarily responsible for monitoring, maintaining, securing and the installation of network and telecommunication systems and all equipment associated with the Thruway Authority’s local and statewide locations and operations. • Configure, troubleshoot, and support network switches, routers, firewalls, cellular modems, IP phones, VPN’s, data circuits, network security, enterprise traffic managers and load balancers (F5), and various wireless devices. • Support, configure and troubleshoot network end devices such as, signal devices, cameras, Intelligent Transportation System elements (including dynamic message signs), video surveillance, and UPS Systems. • Utilize working knowledge of; network protocols, TCP/IP and EIA/TIA standards. • Review, update and assist in the creation of network and telecommunication diagrams and other documentation. • Assist in the evaluation of network and telecom hardware platforms and software products. • Implement, install, and support WAN/LAN technologies including Virtual Local Area Networks (VLANs), Wireless (WLAN), STP, GRE, IPsec, DNS, DHCP, VoIP, Multicast and OSPF protocols. • Design, implement and support enterprise wireless technologies, including 802.11 A, B, G and N. • Troubleshoot application issues using protocol analysis tools. (i.e. Sniffer, Wireshark). • Monitor network and telecommunication systems performance and provide security measures, troubleshooting and maintenance as needed. • Utilize Telecommunications knowledge, including local, long distance, Internet, cabling, VoIP, PBX, Key systems, and voice mail systems. • Utilize available network and telecom resource tools to provide exceptional support and service. • Network and telecommunication asset and inventory management.

Additional Comments Free onsite employee parking. Remote work availability and hours will be discussed at time of interview. This is a NYS Thruway Authority Unit 2 CSEA position: Health Insurance and Prescription Drug Coverage. Dental and Vision Coverage. 13 Paid Holidays, 4 of which are floating holidays, which are credited in July each year for use from July 1st through June 30th. Vacation, Sick and Personal Accruals. Sick Leave is credited at the rate of one-half day each biweekly pay period up to a total of 165 days. Sick Leave Incentive Plan – Employees who have not accumulated 165 sick days and have not used sick leave during the periods of January 1st to June 30th or July 1st to December 31st each year, may receive two days of pay for each six-month period. Employees who have a sick leave balance of 165 sick leave days, and continuously maintain that balance for each six-month period, may receive four days of pay for each six-month period. Employees with 20+ years of Authority/State service may receive up to an additional five days of vacation leave accruals annually. Vacation Exchange Program - Between November 15th and December 31st of each year, employees who have previously earned and accrued vacation credits may elect to receive cash payments in lieu of the use of up to five days of such accrued vacation credits. Employees who maintain a 35-day vacation accrual balance in the pay period prior to submitting the election form may exchange an additional five days for a total exchange of 10 days of accrued vacation credits. Membership in the New York State and Local Retirement System, as well as optional enrollment in the NYS Deferred Compensation Plan. Tuition Assistance Program, which reimburses 90% of tuition costs for approved courses up to 21 credit hours per year. New York's 529 College Savings Program, which provides New York families with a tax-advantaged way to save for college. Longevity Pay - Employees with five years of satisfactory service at or above the maximum salary of their grade will be eligible to have salary advanced to the First Longevity, 10 years of satisfactory service will advance to the Second Longevity, and 15 years of satisfactory service will advance to the Third Longevity. Longevity pay has a positive impact on retirement. Employees are paid bi-weekly, with no lag time. Some positions will be eligible for downstate and/or geographical pay depending on location and title. The New York State Thruway Authority is an Equal Opportunity Affirmative Action Employer. Diverse candidates are encouraged to apply. New York State Human Rights Law prohibits discrimination based on age, race, creed, color, national origin, sexual orientation, military status, familial status, citizen or immigration status, sex, disability, marital status, gender identity or expression, prior arrests, prior conviction records, predisposing genetic characteristics or domestic violence victim status. The Thruway Authority is committed to a workplace free from discrimination based on the referenced characteristics and other federal and state protected characteristics. The New York State Thruway Authority provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact the Office of Equal Employment Opportunity and Diversity Development at accommodations@thruway.ny.gov or call (518) 471-4321.

Some positions may require additional credentials or a background check to verify your identity.

Name Angela

Telephone 518-436-2725

Fax 518-471-5076

Email Address CanvassReply4@thruway.ny.gov

Address

Street 200 Southern Boulevard

City Albany

State NY

Zip Code 12209

Notes on Applying If interested in this vacancy, please submit a resume, college transcript(s), and any other documents for proof of eligibility to the contact information in this announcement. Please include the Vacancy ID and Title of the position you are applying for in your email.