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Full Time NYS IES PRD-20240823-373 Specialist Level 3 (Senior Product Leader)

Albany, NY

Outcomes. Delivered.

Voyatek, formerly GCOM Software and OnCore Consulting, delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.

For example, our technology:

• Facilitates access to nutritious food for children of mothers participating in the WIC program
• Supports first responders in reducing opioid overdoses within their communities
• Empowers colleges and universities to identify and thwart financial aid fraud
• Equips teachers with valuable insights to identify students requiring additional support
• Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers

With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy.

We're more than a technology company -- we're an outcomes company.

We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.

We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.

Voyatek is seeking applicants to occupy the position of Level 3 Specialist (Senior Product Lead) to join our NYS Integrated Eligibility System Team located in Albany, NY. This role is On Site, (with some remote work after a few months) and is a long term contract, 29 months. The mission of the Integrated Eligibility System (IES) is to enhance the well-being of New Yorkers by transforming health and human service delivery through coordinated business practices, modernized technology, and strategic partnerships. IES will provide eligibility, enrollment, case management, and payment functionality for Health and Human Service programs currently served by the Welfare Management System, Benefits Issuance Control System and other State systems. IES will build on the successful opening of the New York State of Health (NYSoH) by leveraging assets created for the health benefit exchange to modernize the eligibility system for health and human service programs.

Key Responsibilities:

The Senior Product Leader - A visionary thinker with a user-first approach, keen to innovate and solve complex challenges in a dynamic environment. Candidate will be responsible for driving the strategy, development, and execution of our integrated product offerings. This role requires a blend of strategic vision, market analysis, and hands-on leadership to ensure that our products meet the evolving needs of our clients and users. The ideal candidate will have a deep understanding of how to create cohesive, scalable
solutions that bring together multiple programs or services into a unified
ecosystem.

• Strategic Leadership: Develop and execute a product vision and roadmap that aligns with the company's goals and integrates multiple services into a seamless ecosystem.
  
  
• Market Research & Analysis: Conduct comprehensive market research to identify trends, customer needs, and competitive landscape. Use this data to inform product development and strategy.
  
  
• Product Development: Lead cross-functional teams in the design, development, and launch of innovative products that enhance user experience and operational efficiency.
  
  
• Stakeholder Collaboration: Work closely with internal teams, external partners, and key stakeholders to ensure alignment on product goals, timelines, and deliverables.
  
  
• User-Centric Design: Champion a user-centered design approach, ensuring that products meet the needs of diverse users and deliver value across the ecosystem.
  
  
• Performance Metrics: Define and track key performance indicators (KPIs) to measure product success and drive continuous improvement.
  
  
• Team Leadership: Mentor and guide product managers, designers, and other team members, fostering a culture of innovation and excellence.

Mandatory Qualifications:

Level III- More than seven (7) years of experience working on complex projects with 2 or more years in a leadership role as a Specialist

Seven or more year of product management experience, with at least 3 years in a leadership role focused on integrated or complex systems.

Desirable Qualifications:

Seven or more years of experience in building technical products from ideation to launch.

Seven or more years of working experience in market analysis, user research, and product lifecycle management.

Seven or more years of working experience with agile methodologies such as scrum, kanban, or LEAN etc. and leading cross-functional teams.

Seven or more years of working experience, demonstrating the ability to manage multiple projects simultaneously and meet deadlines.

Five or more years of working experience in migrating clients or platforms to new environment.

Working experience with integrated ecosystems, such as platforms that connect multiple services or programs.

Bachelor's degree in Business, Computer Science, Engineering, or a related field. A Master's degree is preferred.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions. This includes, but is not limited to, skill sets, experience and training, licensure and certifications, and geographic location. At Voyatek, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A range for this position would be $129.00-$139.00 per hour.

If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!

Voyatek provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.

Minimum Salary: 129.00 Maximum Salary: 139.00 Salary Unit: Hourly