Job Information
Infinity Systems Engineering Systems Administrator in Alexandria, Virginia
Infinity’s niche in the aerospace and defense industry is specialized solutions that help bridge the gap between space and ground. This is no small task, and we owe our success to our team who help us fulfill our mission; to match people with their legacies for the betterment of the world. There is always a place at Infinity for a motivated, capable individual seeking a career to better the world. We prioritize supporting our team through exceptional benefits, work-life balance, and structured career development. At Infinity, WE ARE MORE – now, come be more with us!
Position Overview:
Infinity is currently seeking a System Administrator to support a classified program at Fort Belvoir, VA. The role requires working during day shift hours, with the potential for limited on-call support when necessary. The successful candidate will provide desktop support in an operational environment. This position also entails offering routine corrective and preventive maintenance support at Tier 2 level, as well as handling non-routine and complex problem-solving tasks at Tier 3 level. The System Administrator will be responsible for the setup, configuration, operation, and maintenance of IT servers, storage, and network equipment. Additionally, the System Administrator will assist in the installation, training, testing, and operational testing of new solutions while providing subject matter expertise for solutions.
Primary Responsibilities:
Providing routine corrective and preventive maintenance support at Tier 2 level.
Engaging in non-routine and complex problem-solving tasks at Tier 3 level.
Writing and maintaining Knowledge Based Articles (KBAs).
Setting up, configuring, and maintaining IT servers, storage, and network equipment.
Assisting with the installation, training, testing, and operational testing of new solutions.
Providing subject matter expertise advice for solutioning.
Minimum Qualifications:
Proficiency in Linux and Windows operating systems.
Knowledge of collaboration and documentation platforms like Confluence and Jira.
Possession of Security+ certification.
Experience troubleshooting desktop systems and audio/visual (AV) systems.
Familiar with managing and troubleshooting support tickets.
Ability to work independently and with a team.
Experience working directly with users and the ability to maintain professionalism during high-stress environments
Preferred Qualifications:
Understanding of IA (Information Assurance) practices and principles.
Knowledge of RMF (Risk Management Framework).
Familiarity with the HelpNow customer ticketing solution.
Experience with Cisco and Juniper networking equipment.
Education/Experience:
Bachelor's Degree and 4-8 years of prior relevant experience, In the absence of a degree, an additional four years of experience are required.
Clearance Requirement:
TS/SCI (Top Secret/Sensitive Compartmented Information) clearance with Polygraph.
Infinity Benefits
Great Company Culture. Infinity firmly believes that our success is due to the happiness and personal satisfaction of our employees.
Health Benefits. 100% Company Paid Medical and Dental for you AND your family.
Work that Stays at Work. Genuine work/life balance and flexibility. We know our employees have lives outside of work and we support you in living them!
Rest and Relaxation. Three weeks' Vacation – Front Loaded on the day you start, and we pay for you to go on our company reward trip (ask us about this!)
Health and Wellness. We offer 48 hours of sick leave, in addition to your Vacation, as well as Flex-Spending options (Medical and Dependent Care)
Prepare for the Future. 401(k) company contribution, with free professional financial planning advisors
Education and Professional Training Reimbursement. We support our employees career aspirations and growth!
Profit Sharing Plan. Infinity’s success is due to our employees. Eligible employees are able to participate in our Profit-Sharing Plan.
And more!
U.S. Citizenship is required.
EOE including disability/vet
To learn more about our company and benefits, please visit: Infinity Careers (https://www.infinity.aero/careers)