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ADP Director of Product Management - Reporting and Analytics in Alpharetta, Georgia

ADP is hiring a Director of Product Management: Reporting and Analytics.

  • Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day?

  • Have you taken products from concept to commercialization using the latest technology and achieved market success?

  • Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?

Well, this may be the role for you. Ready to design what's next?

You will play a critical role in ensuring that our clients have access to the right reporting and analytics tools they need to succeed. You will be responsible for developing and executing a strategic vision for client-facing data solutions, ensuring that our reporting infrastructure solution is robust, user-friendly, and aligned with business objectives. You will collaborate closely with clients and internal partners stakeholders to ensure data accessibility, drive the creation of insightful reports, and support our clients with data-driven decision-making solutions.

We're looking for someone who excels when no two days are the same. Integrity, resilience, and pushing the boundaries are must-haves in this job. Whether you're in meetings with clients or sales, developers, or design, you'll be the guiding voice that helps us clarify ideas so we can create a product roadmap. You stay close to market trends, anticipate our customers' next questions, and bring new ideas into the mix. You love evangelizing about your product and communicate with confidence. Still, you also have the experience to take your product into the marketplace and position it competitively for maximum financial impact.

To thrive in this role, you must take command of your product, lead multiple team's efforts, and be a deep listener who can ask the right clarifying questions to help understand the problem your stakeholders are trying to solve. You've worked with Agile teams and understand product delivery cycles. You have experience explaining the prioritization of a product roadmap, creating that roadmap, and documenting in a way that both external and internal teams will understand. You have held roles where you regularly communicate and defend ideas to a broad audience of stakeholders. Our best product leaders are domain experts and enthusiastic creators who stay current on the latest trends. As part of our team, your voice will influence product success and help shape our industry.

Like what you see? Apply now!

Learn more about ADP at tech.adp.com/careers

A little about ADP: We are a global leader in HR technology, offering the latest AI and machine learning-enhanced payroll, tax, HR, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. ADP has a deep commitment to diversity, equity, and inclusion as a global Best Places to Work, DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about ADP's commitment on our YouTube channel: http://adp.careers/DEI_Videos

WHAT YOU'LL DO:

Product Leadership and Impact:

  • Lead and execute work of a multi-function project team through rapid, data-driven iterations focused on customer and stakeholder outcomes.

  • Collaborates alongside engineering design and business teams integrating customer insights with design best practices, building and deploying quality data solutions.

  • Begin to coach and help team execute on customer insights and data, acting as a source of knowledge for associates with less experience.

  • Works on Agile teams to drive story creation and prioritization, sprint planning, release planning, and is core contributor in Agile/Scrum ceremonies.

  • Can speak to the technology used in their product and has a view on new technologies.

Product Strategy and Go-To-Market:

  • Develop and communicate a strategic vision and roadmap for client reporting and analytics solutions. As part of the strategy ownership, your product areas will require you to gather inputs from clients, internal business stakeholders, market experts and competitive intelligence, so you can provide your point of view and a recommended path to achieve the desired outcomes.

  • Champion a data-driven approach to decision-making, encouraging the use of analytics to inform strategic choices.

  • Partner with product leaders across ADP’s portfolio to understand their product data to ensure a consistent and comprehensive reporting solution.

  • Proactively adapt strategy to continually improve reporting and analytics through understanding business metrics and focus on product initiatives to drive results.

Customer Experience and Market Orientation:

  • Proactively plans around market and product evolution, based on anticipating customer needs and competitor moves.

  • Engage with clients, to align on reporting and analytics priorities.

  • Gather and analyze feedback from clients, partners, and stakeholders to continuously improve our reporting tools.

  • Ensure client satisfaction by addressing any data-related issues and proactively enhancing the user experience.

  • Partnering with stakeholders, define and communicate the vision for the end-to-end customer experience journey.

  • Partner with UX teams to design and run A/B tests and user research opportunities.

  • Stays informed and up-to-date with the industry trends, best practices and emerging compliance changes in HCM reporting and analytics space.

TO SUCCEED IN THIS ROLE YOU WILL NEED:

  • A Bachelor’s degree OR equivalent. A Master’s degree is prefered.

  • 8+ years of experience in reporting, analytics, and product management within the HR technology domain.

  • 3+ years of experience managing an agile design-driven, user-centered product and development team supporting the delivery of web/mobile based product(s).

  • Strong understanding and experience with data visualization, business intelligence tools, and client-facing reporting solutions.

  • Proven track record of managing end-to-end reporting and analytics projects, from conception to delivery.

  • Strategic thinker with the ability to translate complex data insights into actionable strategies that drive business growth.

  • Deep understanding of data privacy and security best practices, ensuring compliance with industry standards.

  • Exceptional communication and interpersonal skills, with the ability to collaborate effectively across teams and influence stakeholders at all levels.

  • Proven ability to partner effectively across functions, with an exposure to complex organizations and the ability to gain shared vision on product decisions and priority trade-offs.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

  • Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.

  • Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.

  • Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.

  • Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.

  • Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

What are you waiting for? Apply today!

Find out why people come to ADP and why they stay: https://youtu.be/ODb8lxBrxrY

(ADA version: https://youtu.be/IQjUCA8SOoA )

#LI-AS2

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

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