Shire Jobs

We are seeking a Parts, Service, and Sales Professionals to join our team. The ideal candidate will have excellent customer service skills, a strong attention to detail, and a passion for the agricultural and construction equipment industry.

Responsibilities

·       Assist customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.

·       Provide customers with accurate information about parts availability, pricing, and product features.

·       Review estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.

·       Work with service technicians and customers to coordinate parts for equipment repair and service.

·       Maintain a clean and professional appearance of the counter and work area.

·       Inform customers of companion part requirements and specials, and ensure that the customer is exposed to the full product line.

·       Keep up-to-date on new products and product changes that affect the parts department.

·       Maintain accurate inventory levels and ensure that parts are properly stored and labeled.

·       Process orders and returns in a timely and accurate manner.

·       Maintain a high level of customer satisfaction by resolving customer complaints and concerns in a professional and timely manner.

If you are a veteran with a passion for the agricultural and construction equipment industry and have a strong desire to provide excellent customer service, we encourage you to apply for this exciting opportunity at Hines Equipment in Blair, Somerset, Johnstown, Bedford, and Cresson, PA.

Hines Equipment is an equal-opportunity employer and does not discriminate against any employee or applicant for employment.