Job Information
Craig's Doors Direct Care Staff in Amherst, Massachusetts
As Direct Care staff, you will be working with some of the most vulnerable members of our community. This is a great opportunity to gain essential skills working with complex populations, applying a trauma-informed model of care while strengthening crisis intervention abilities. Responsibilities Include: Greeting all visitors to the program site and providing new guest orientation to the program Completing new guest intakes and reviewing program behavior expectations Answering phone, conducting phone intakes of community members seeking placement, and directing messages to appropriate staff Monitoring and documenting program activities in the daily log Maintaining accurate daily records, including writing shift summaries, and incident reports Cleaning and performing site maintenance tasks including routine cleaning of common areas and high-touch surfaces Setting up meal service, making coffee, and re-stocking the snack table Conducting regular perimeter checks of facility Collecting and disposing of trash as needed At the congregate program: completing walk throughs of congregate room at regular intervals to monitor guest breathing and well-being, and addressing any safety hazards observed At the non-congregate program: completing nightly room checks, conducting wellness checks of guests as needed, and completing perimeter checks at required intervals to monitor guest well-being, and addressing any safety hazards observed De-escalating guest conflicts Monitoring guest behavior and safety, both inside and in outside smoking areas Daily inventory checks, making sure soap and hand sanitizer is regularly filled, that masks, clean blankets, and dining ware are available, and reporting any needs to Program Manager in a timely manner Attend routine staff meetings and provide feedback to supervisors For more information and to apply: https://www.indeed.com/job/direct-care-staff-3rd-shift-11pm-7am-weekends-d2d60690204418ed