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C.H. Robinson Manager Reporting & Analytics in Amsterdam, Netherlands

POSITION SUMMARY

The Manager of Reporting and Analytics responsibilities include providing operational and strategic report development/support within the enterprise standard reporting platforms. Successful candidates will perform various levels of data analysis, process analysis, requirements clarification and documentation, stakeholder analysis, and data reporting in support of business operations and project goals. This role is expected to support the enterprise globally, helping to bring both the knowledge and experience required to drive our business further and faster. Other responsibilities for this role include helping to build a culture of excellence, teamwork, and technological advancement.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consist of, but are not limited to, the following:

  • Lead the team to ensure timely, accurate, streamlined, and consistent reporting/analytics for all internal and external customers

  • Develop, enhance, and/or resolve issues relative to customer scorecards, dashboards (data visualization), and ad-hoc reporting across our global organization

  • Work with internal global accounts to facilitate the design and implementation of custom reporting including the creation of statements of work

  • Guide corporate IT partners as a business liaison helping to focus enterprise business intelligence initiatives

  • Partner with global leadership in the planning for strategic initiatives and help guide road map creation

  • Create robust training for internal dissemination

  • Focus efforts on project goals and objectives; proactively search for creative alternatives to improve the project schedule

  • Apply extensive knowledge of a broad range of technologies in a self-directed fashion

  • Select appropriately from a wide variety of standard techniques and apply them successfully to resolve the most complex scenarios

  • Oversee the use of standards within the team and proactively identify new standards for the team and others

  • Continuously seek out knowledge of emerging technologies and creates the department learning road map

  • Effectively articulate complex technical concepts using a variety of techniques and adjust content, style, and language based on the intended audience

  • Drive innovation and challenge technical assumptions; analyze new ideas for potential adoption

  • Serve as a trusted advisor whose input is sought by a broad range of stakeholders throughout the organization

  • Proactively identify areas of opportunity and promotes potential solutions to stakeholders

  • Possess a broad spectrum of knowledge crossing modes, applications, software, and business processes

  • Demonstrate a comprehensive understanding of business needs and understands the criteria involved in making decisions and effectively addresses underlying problems

  • Lead the team prioritization of different projects based on value and effort required

  • Mentor and challenge others to develop their skills; acts as a role model

  • Lead and direct the team on reporting and analytics best practices and principles

  • Identify potential savings opportunities and reporting solutions

  • Other duties or responsibilities as assigned according to the team and/or country-specific requirements

QUALIFICATIONS

Required:

  • Minimum 6 years of demonstrably complex reporting and analytics experience

  • Minimum 2 years of direct or indirect supervisory experience

  • Experience with Power BI

  • Experience using reporting and data analytics tools

  • Advanced level of programming experience

  • Experience with SQL and demonstrable application of relational database concepts

  • Demonstrable application of dimensional database concepts

  • Advanced experience with Microsoft analytical and reporting tools

  • Advanced level of English language

Preferred:

  • Degree in Computer Science, Business Administration, Engineering, or a related field

  • Master's degree from an accredited college or university

  • Experience with Python

  • Knowledgeable in information technology (IT) and continuous process improvement

  • Advanced proficiency in Microsoft Office Suite of programs

  • Transportation knowledge

  • Project Management experience

  • Values a diverse and inclusive work environment

Why Do You Belong at C.H. Robinson?

Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 19 million shipments annually for 105,000 customers, our people and technology literally move the world.

As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.

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