Job Information
Alpin Haus Assistant Parts & Rentals Manager in AMSTERDAM, New York
Assistant Parts & Rentals Manager
AMSTERDAM, NY
Full Time
RV Parts & Rentals
Experienced
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"EVERYONE IS FAMILY IN OUR HAUS"
Company Vision
Bringing f amily and friends together to have fun and create memories.
Mission
The RV Assistant Rental and Parts Manager assists in supervising the operation of the RV Rental and Parts and Accessory retail store, including the efficient and friendly scheduling, delivery and pick up, orientation of unit, payment, and satisfaction of customers.
Salary: $18-$20/hour plus monthly commission
Schedule: Monday-Friday with rotating Saturday's
Outcomes
Successful candidates will perform all duties listed on their daily, weekly and monthly check list, and will support the Manager in all responsibilities:
RENTAL OPERATION
Oversee the prepping of units, ensuring proper cleaning/detailing and readiness for the customer
Monitor the rental schedule daily to ensure no overlap in RV bookings; resolve scheduling issues
Ensure delivery schedule is accurately set up with the Transportation department
Monitor the general financial status of the department daily to ensure staffing, customer payments, and overall business meets budgeting goals; make adjustments where needed
Resolve customer issues promptly and follow up to ensure excellent service and satisfaction
Gain knowledge of various RV rental units and functionality of accessories to efficiently assist customers and answer questions
PARTS STORE
Monitor inventory levels and the sale of special order parts daily
Walk retail floor daily to ensure shelves are stocked, items are tagged and priced correctly, and that merchandise presentation is appropriately targeted and appealing
Balance staffing to meet company goals
Provide support to team members in researching hard-to-find products and non-routine customer and technician requests
Supervisory Responsibilities
This position does not have direct supervisory responsibilities, but will assume the general management duties of the Rental and Parts department during periods of absence of the Rental and Parts Manager.
Qualifications
High school diploma
1 year experience working in a parts department or related retail environment
Previous experience with automated inventory system helpful
Competencies
Good verbal communication skills, and a friendly, professional demeanor to react positively to a wide range of customer interactions
Good math, computer and data entry skills
Ability to adjust to changing priorities through efficient and productive planning, organizing, and scheduling.
Ability to work in a collaborative team, in a fast-paced environment
Physical and Environmental Conditions
Talking and hearing, walking and sitting, using hands to grasp, and reaching with arms/hands, are required.
No exposure to adverse environmental conditions; work is performed in a typical office environment.