Job Information
Southern California Institute of Technology Admissions Administrative Assistant in Anaheim, California
Position Summary
The Admissions Administrative Assistant is a member of the Admissions Team, primarily responsible for supporting the team and prospective students through the admissions process. The position serves as a point of contact for prospective students, schedules each applicant's appointment to visit the college and coordinates with various school offices to guide the student through the admissions process. This position is best suited for those who enjoy engaging with people from various backgrounds and have very strong multitasking capabilities.
Duties and Performance Objectives
Respond to and regularly follow up with inquiries from various sources (i.e. phone, email, web, in-person inquiries, etc.) in a timely and efficient manner.
Guide prospective students throughout the admissions process by:
Following up with inquiries from various sources including phone call, web inquiries and walk-ins;
Scheduling initial and follow-up appointments;
Routinely confirming appointment schedules and maintaining appointments in appropriate systems;
Providing tours of the campus and conducting preliminary interviews;
Administering admissions examinations and conveying results as directed;
Working with applicants and the schools offices to ensure all steps of the admissions process are completed quickly and correctly; and
Corresponding with applicants in regards to their application status or any questions they may have as they progress through the admissions process.
Prepare and provide enrollment packets, brochures and other promotional materials to prospective students.
Maintain each applicants admissions file (physical and digital), and ensure all documentation is completed and meets all regulatory requirements.
Accurately enter and maintain all admissions related data input into the colleges information systems and other relevant systems.
Create reports for the Admissions Director as directed.
Participate in and coordinate the planning of new student orientation sessions each term.
Perform other related tasks as necessary, which may include attending college recruitment events.
Qualifications
An associate's degree from an accredited college or university. Bachelor's degree preferred.
Two or more years of customer services/sales related experience. Experience working higher education a plus.
Exhibits professionalism, strong work ethics, honesty, integrity, courtesy and respect in all dealings with students, parents, guests, or others with whom the school conducts business.
Proficient in using various web-based applications and common business software, with a strong familiarity and comfort in navigating and utilizing these tools effectively.
Sound judgment and reasoning skills to problem solve.
Clear and concise communication skills.
Ability to quickly learn new skills.
Detail oriented, organized and able to prioritize tasks efficiently.
Work Schedule
Mondays-Fridays:
Mondays-Thursdays 10am-7pm
Fridays 9am-6pm
On-Site