Job Information
Marriott Front Desk Supervisor- Fluency in Turkish & English is Required in Ankara, Turkey
Additional Information Front Desk Supervisor- Fluency in Turkish & English is Required
Job Number 24202176
Job Category Rooms & Guest Services Operations
Location JW Marriott Hotel Ankara, Kizilirmak Mah. Muhsin Yazicioglu Cad. No: 1 Sogutozu, Ankara, Türkiye, Türkiye, 6520VIEW ON MAP (https://www.google.com/maps?q=JW%20Marriott%20Hotel%20Ankara%2C%20Kizilirmak%20Mah.%20Muhsin%20Yazicioglu%20Cad.%20No%3A%201%20Sogutozu%2C%20Ankara%2C%20T%C3%BCrkiye%2C%20T%C3%BCrkiye%2C%206520)
Schedule Full Time
Located Remotely? N
Position Type Non-Management
CANDIDATE PROFILE
Fluency in Turkish & English is a must
Bachelor degree in related major
At least 2 years experiences in Front Office operations
External candidates must be legally present in Turkey at the time of application, recruitment and hire
Non-Turkish citizens are required to submit a valid Turkish residence permit to be considered
POSITION SUMMARY
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
Set up accurate accounts for each guest according to their requirements.
Enter Marriott Rewards information. Ensure rates match market codes, document exceptions.
Secure payment prior to issuing room key, verify/adjust billing.
Compile and review daily reports/logs/contingency lists.
Complete cashier and closing reports.
Supply guests with directions and property information.
Follow up to ensure requests have been met.
Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.