Job Information
University of Michigan Administrative Director - Children's Emergency Services in Ann Arbor, Michigan
Administrative Director - Children's Emergency Services
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How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Summary
To plan, direct, manage, and evaluate the administrative and clerical activities of the Children's Emergency Services providing senior clinical operations administrative oversight with general authority to approve business transactions and develop administrative, financial, and operational policies and procedures in collaboration with the CES MPlan partners.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
Excellent medical, dental and vision coverage effective on your very first day
2:1 Match on retirement savings
Responsibilities*
Plan and direct the development of budgets and management of fiscal resources for all components of the Hospital's operating budgets for CES. Establish controls to maintain spending within guidelines and manage the preparation of administrative and financial reports.
Collaborate with CES MPlan partners to develop, implement, and evaluate cost-effective capacity and patient flow initiatives related to CES operations utilizing lean management tools and processes.
Monitor and collaborate with CES MPlan partners to evaluate operations to develop and implement changes in activities that affect the cost and quality of patient care.
Develop and monitor procedures for generating and tracking facility/technical charges in collaboration with designated Revenue Cycle Team.
Coordinate the development, implementation, and optimization of Clinical Information Systems (MiChart) and associated reporting functions in collaboration with CES MPlan partners, internal stakeholders (Emergency Department, Service Chief, etc.) and Health Information Technology Services (HITS). Serve as data steward to the Emergency Department and partner with the Emergency Department related to respective data needs.
In partnership with the CES MPlan leaders and hospital leaders, resolve operational concerns utilizing an interest-based problem-solving approach.
Consult with and advise the associate chief operating officer on operational issues related to Children's Emergency Services on behalf of the CES triad.
Collaborate with CES MPlan leaders to review and advocate for the appropriate allocation of personnel and material resources including the determination of staffing requirements in clinical, administrative and support areas to ensure effective allocation and utilization of human, material and capital resources.
Recruit, hire, counsel, and provide professional development for administrative and clerical staff. Develop a climate of engagement for staff that is motivating, nurturing and developmental, helping them determine appropriate priorities.
Review performance of direct reports, recognizing excellence, communicating needed improvement; manage a team of managers. Provide leadership to the CES administrative/clerical staff, including mentorship and professional development encouraging equity, inclusion, and diversity.
In partnership with CES MPlan leaders, foster a climate of service excellence in which faculty and staff are engaged in creating the ideal patient, staff/faculty, student and customer experiences. Engage patients and families in their health care; students in their learning; and staff/faculty in their performance and development.
Initiate, develop, and monitor capital equipment acquisitions and allocations, facilities renovations, space allocations and the development of capital fund requests.
Partner with CES MPlan partners and key stakeholders to develop, implement and direct CES? strategic goals, including planning and policy development, business plans, and space planning.
Partner with Division of Public Safety and Security to assess and ensure an environment of care that supports patient and staff safety in CES. Engage frontline ED and Security staff and leadership in the ongoing evaluation of policy and procedures, event review and incident debrief including action plans to address findings. Serve as administrative lead for ED/DPSS Safety Committee.
Represent CS Mott Children's Hospital administration to members of the community in the promotion of public relations for CES.
Represent CS Mott Children's Hospital on committees and other activities ensuring collaboration and liaison with appropriate Hospital wide groups.
Participate in program planning and policy development for CS Mott Children's Hospital.
Communicate Michigan Medicine, CS Mott Children's Hospital and CES policies, objectives, and operating principles to administrative staff, and as required to external agencies and groups.
Partner with CES MPlan partners to ensure department compliance with accreditation, regulatory and licensing standards.
Communicate key performance indicators and information to leadership and key constituents.
Model Michigan Medicine institutional values. Build collaborative relationships and promote a culture of teamwork, service, and excellence.
Serve as either Admin-on-Call (AOC) or Incident Commander on Call (ICOC) for Michigan Medicine Incident Management System. Provide Health System wide administrative on-call at regular intervals during the year. Provide leadership for specific IMS initiatives (Mass Casualty Planning, HAZMAT). Serve as administrative lead for Adult Emergency Services/EC3 Preparedness planning.
Collaborate with CES MPlan partners for the CES and work in close collaboration with the Chief Department Administrator and colleagues of the Emergency Department.
Required Qualifications*
Bachelor's degree in hospital administration, public health, or business administration; or an equivalent combination of related education and experience.
5 or more years of progressively responsible experience in a health services delivery system and/or practice management.
Previous supervisory experience.
Proficiency in basic computer systems and skills (Office 360, etc.)
Demonstrated leadership and change management experience.
Demonstrated ability to problem solve, address staffing needs, and meet operational needs.
Working knowledge of Lean Management tools.
Excellent verbal and written communication skills.
Ability to foster and maintain positive and productive working relationships throughout the organization.
Considerable knowledge of the legal, regulatory and accreditation standards in a health care environment.
Demonstrated financial experience or knowledge.
Ability to interpret data for problem review, assessment, and resolution.
Demonstrated ability to collaborate at all levels within the organization to achieve departmental and institutional goals.
Desired Qualifications*
Master's degree in hospital administration, public health, or business administration.
Emergency services management experience is preferred.
Proficiency and understanding of Epic.
Project management experience.
Experience in the application of High Reliability Organization tools and principles.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
Job Detail
Job Opening ID
250475
Working Title
Administrative Director - Children's Emergency Services
Job Title
Administrative Dir Healthcare
Work Location
Michigan Medicine - Ann Arbor
Ann Arbor, MI
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Exempt
Organizational Group
Um Hospital
Department
MM CW Children ED Admin
Posting Begin/End Date
6/14/2024 - 6/30/2024
Career Interest
Healthcare Admin & Support
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