Job Information
NiSUS Technologies Corporation G238SA1 - Associate Account System Administrator - Cleared in Annapolis Junction, Maryland
Resolves technical requests from self-service tickets in support of internal and/or outside customers.
Creates, deletes, and modifies customer accounts.
Maintains and updates records and tracking databases.
Alerts management to recurring problems and patterns.
Candidate must be a team player and must have the ability to adapt in a dynamic, fast-paced environment.
Must be able to multi-task and possess good communication and customer service skills.
Schedule: Monday through Friday 9am - 5pm OR 10am to 6pm
Training will be Monday through Friday 7am to 3pm
Requirements
TS/SCI with poly required
High School or GED and 10 years of experience.
A Bachelor of Science may be substituted for 5 years of experience
Microsoft Office Suite
System Administration
One of the Following Certifications Required:
A+
Network+
CCNA Security
CySA+
GICSP
GSEC
Security+
CND
SSCP
CASP
CCNP Security
CISA
CISSP
GCED
GCIH
CCSP
Desired:
Customer Service/Support
Help Desk Support
Linux
Ticketing
Unix
Benefits
Health & Life Insurance
Dental Insurance
Disability Insurance
401K Retirement Plan with Matching
Tuition Assistance
Vacation and Sick Leave
Hiring Bonuses
Referral Recruitment Program