Job Information
TEKsystems Patient Service Representative in Appleton, Wisconsin
Location:
- Appleton, WI (100% on-site)
Description:
As a Patient Service Representative, you will be tasked with the following job duties:
• Greet patients and families at the front desk
• Troubleshoot issues with patients coming in utilizing the new iPad system for check-in/screening
• Answer incoming calls, schedule appointments, call on referrals
• Answer questions about appointments, insurance, and payments
• Assist with the smooth transfer of patients between departments
• Assist with administrative work such chart prepping, and and maintaining medical records
• Coordinate patient appointments and information flow between departments and outside organizations
Additional Skills & Qualifications:
MUST:
Administrative background - Filing, scanning, data entry
Technical abilities- Adobe, PDF, Outlook, Excel (plug data). Converting things from PDF to an Email**
Working under a deadline without any monitoring
Organization
Mathematical- Second counted to check deposits
The ideal candidate will have prior experience in the healthcare industry
Experience handling medical records, posting payments and insurance verification
Strong interpersonal skills
Proven record of building and maintaining relationships with customers and co-workers
PLUS:
ModMed (EMA system)
Prior PSR experience
Medical Field experience
Medical Insurance (Trainable)
Preparing records
Pay and Benefits
The pay range for this position is $16.00 - $18.00/hr.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.