Job Information
Watco Companies L.L.C. NVOCC General Manager - Lowell, AR in AR, United States
This position will have competitive salary with bonus opportunities.
The General Manager of Watco Logistics will be responsible for freight forwarding for non-vessel owning common carriers (NVOCC). It will be critical for this leader to develop a sales culture to drive growth that are demanded by customers, complementary to existing Watco competencies, and offer above average revenue and profit growth rates. This position has broad responsibilities such as improvement of standard operating practices for the NVOCC, freight forwarding, indirect air carrier business, and development of the International Supply Chain services with current and new customers. The General Manager position represents a leadership role within the Company.
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDING THE FOLLOWING (OTHER DUTIES MAY BE ASSIGNED)
Ensure Watco Logistics operating procedures and protocol are adhered to
Identify and manage new and existing customers
Oversee daily operations inclusive of sales and sales forecasting
Develop the operational, budgeting, and forecasting plans
Ensure a balanced investment approach between business development and operations
Oversee the billing process and assist with rate and service negotiations
Develop or review detailed financial plans, profit and loss income statement and adherence to the EBITDA plan
Work with other Watco operating units to develop joint approaches to customer development and growth
Deliver cost effective solutions that always keeps the long-term interest of the customer as the priority
Create a high-performance team atmosphere that fosters innovation, high productivity, and low turnover
Set and monitor team performance to ensure annual goals and objectives are achieved
Effectively supervise and manage direct reports by providing team leadership and motivation
Evaluate and communicate team member performance levels through formal and informal procedures including regular leadership and management meetings, 1:1 meetings to provide leadership development, and a forum for communication to ensure coordination and collaboration in meeting individual and organization goals
Ensure annual team member performance reviews are conducted in a timely and effective manner
Evaluate performance of team members for compliance with established policies and objectives of the organization and contributions in attaining objectives
Develop high functioning teams by focusing on service, team morale, teamwork, and a positive culture
QUALIFICATIONS/SKILLS & ABILITIES
A 4-year college degree in a relevant field; or commensurate industry experience
Transportation or supply chain related experience preferred
Business development, personal training, sales knowledge, and highway service knowledge recommended
Demonstrable business development, operations, and sales successes recommended
Record of business acumen improving the financial results for business recommended
Preferred experience managing a profit center
Apply knowledge of organization, communication, conflict resolution, project, personal management, and time management skills
Use basic computer skills - Microsoft Excel, Word, PowerPoint, 10 Key, and Data Entry
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to provide oral and written reports, business correspondence, and effective presentation of information to customers, team members, and managers
Capable of working independently and making decisions with limited supervision
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Registry Monitoring Insurance Services (RMIS) skills preferred
Transportation Management System (TMS) skills preferred
Develop, supervise, provide team leadership, and motivation to the team
WORK ENVIRONMENT
Work is performed primarily in a standard office environment with team member and supplier contact. The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL REQUIREMENTS & PHYSICAL DEMANDS
Sit, stand, walk, and reach with arms – Completion of paperwork, long consecutive hours of typing and using the computer
Talk daily to customers, team members, vendors, etc.
Ability to hear what the team members communicate
The incumbent must occasionally lift and/or move up to 25 pounds.
Ability to travel approximately 25% of the time
The physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.