Job Information
Shape Technologies Group Field Service Engineer in Arluno, Italy
Description
Flow Europe GmbH is a wholly owned subsidiary of Flow International Corporation, Kent/Seattle (USA) and has subsidiaries in France, Great Britain, Italy, Spain, the Czech Republic and Dubai.
As an internationally active company with almost 50 years of experience and over 15,000 installed systems, Flow is the world market leader in the development, construction and sale of ultrahigh-pressure pumps and complete waterjet and abrasive jet cutting systems for processing a wide variety of materials.
For the next possible date we are looking for a Field Service Engineer for Italy.
Major Duties and Responsibilities:
Troubleshoot, save and report failures in the field
Give maximum technical support to customers to minimize downtimes
Perform installations independently until final acceptance
Create professional picture of Flow technical Service in the field
Give customer start up training and provide safety training for CE-compliancy
Install waterjet cutting machines mainly in the area of Trentino, Veneto and Friuli of Italy but not limited and all over European countries if required
Troubleshoot waterjet machines and components on the telephone and on site
Provide technical information to customer during installation, training and service visits
Willingness to mainly travel during the week and change working places by short notice
Work overtime as necessary, sometimes including weekends
Stay on site until the problems are solved and job is finished
Customer orientated decision with a minimum of supervision
Specific knowledge, skills and abilities:
Deep knowledge in the mechanical, electrical and hydraulic diagnostics
Professional usage of modern diagnostic tools
Familiar to use Windows/Office
Good organizational skills
Good written and oral communication skills
Costumer orientated positive attitude
Flexible in location of work, willing to travel
Qualification/Experience and/or Training:
Mechanical or electrical engineer, mechatronics engineer, technician, electrician or other qualified job related to manufacturing and technical services within the tooling industry
At least 3 years work experience with machine tools assembly and startup trainings in the aera of motion control systems
Drivers license
Fluent in Italian, good English (written and verbal), any other European language is a big plus
Interested? Please send your CV in English.