Job Information
Amergis Research Associate - NEMT Program in Augusta, Maine
Overview: The NET (Non-Emergency Transportation Research Associate, will serve as point of contact for the NEMT program for internal stakeholders via multiple channels, emails, Footprints database, phone, fax, internet).
Please submit a Cover Letter, Resume and 2-3 professional references upon applying for this position.
Pay Rate : $25.50/ hour, 40 hours/week
13 paid holidays per year
Up to 10 days of accrued PTO, based on assignment duration
Please note that this pay range represents a good faith estimate of the compensation that will be offered for this position. The actual pay offered to a successful candidate will take into account a wide range of factors, including but not limited to location, qualifications, and additional preferred experience.
Knowledge, Skills and Certifications :
A three (3) year year combination of education, training and/or experience providing knowledge of the principles of research, planning, and program coordination.
A Bachelor’s Degree in health, public policy, public administration, or related field is preferred, but not required
Experience with Microsoft Excel is required.
Duties and Deliverables:
Act as a point of contact for NEMT Program for external stakeholders (MaineCare members, medical providers, etc.) via multiple channels (emails, phone, fax, and internet)
Log NET Program complaints and concerns from members and providers and work to resolution with transportation brokers.
Develop and submit monthly information for transportation broker invoicing.
Review transportation reports and encounter data to ensure compliance with policy and contracts.
Listen to recorded broker calls to ensure appropriate service is being delivered to members.
Answer MaineCare transportation policy questions from brokers
Participate and sometimes lead conference calls with brokers and other stakeholders.
Attend and participate in stakeholder meetings as assigned.
Generate periodic and ad-hoc reports on project status for management.
Maintain paper and electronic files of member issues and concerns.
Other duties as requested and assigned by management
Schedule : Routine business hours 8am-5pm, Monday-Friday 40 hrs/week. This is a Remote eligible position.
Benefits
At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
Competitive pay & weekly paychecks
Health, dental, vision, and life insurance
401(k) savings plan
Awards and recognition programs
*Benefit eligibility is dependent on employment status.
About Amergis
Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.
Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.