Job Information
University of Colorado Administrative Assistant II in Aurora, Colorado
Administrative Assistant II - 33073 University Staff
Description
University of Colorado Anschutz Medical Campus
Department: Barbara Davis Center – Pediatric Clinic
Job Title: Administrative Assistant II
Position #794151 – Requisition #33073
Job Summary:
Patient Check-In/Check-Out, Scheduling/Payment– % (Essential Function)
Greet patients and monitor patient check-in and check-out using EPIC EMR system.
Maintain and retrieve confidential patient records including updating patient information and signatures.
Register new patients in electronic health records.
Work with faculty, students, coordinators, and other staff in solving scheduling and/or billing issues.
Enter and verify insurance information.
Facilitates efficient, professional, and confidential patient/student/faculty interaction.
Decides which patient concerns or inquiries need to be passed on to the clinic director, office manager, resident, or faculty.
Uses sound judgment when dealing with patients on a daily basis.
Seeks assistance with patient conflicts (i.e. missed appointments, scheduling issues).
Follows established policies and procedures related to patient records and release of medical records.
Complies with HIPAA/FERPA regulations regarding patient and student information, correspondences, and communications
Front Desk Reception/Phones/Virtual Communication – 20% (Essential Function)
Greet and assist, phone and walk-in customers.
Provide exceptional customer service to the patients seen daily.
Answer all incoming calls and disseminate them appropriately to the correct person or department.
Handle patient inquiries and provide information regarding dental school policies.
Work Location:
Onsite
Why Join Us:
Diversity and Equity:
Qualifications:
Minimum Qualifications:
Applicants must meet minimum qualifications at the time of hire.
Preferred Qualifications:
Experience working in EPIC or a similar platform
Bilingual – Spanish/English
Knowledge, Skills and Abilities:
An enthusiastic, proactive team player.
Ability to communicate effectively, both in writing and orally.
Excellent customer service skills.
Flexibility and the ability to adapt to various situations.
Ability to work independently as well as part of a team.
Strong organizational skills and attention to detail.
How to Apply:
Screening of Applications Begins:
Anticipated Pay Range:
or hiring range $38,000 - $43,000 annually.
or hiring range
ADA Statement:
Background Check Statement:
Vaccination Statement:
Job Category
Primary Location
Schedule
Posting Date
Unposting Date
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This position is a full-time (40 hours per week) Non-Exempt Professional position at the Barbara Davis Center for Diabetes Pediatric Clinic at the University of Colorado Anschutz Medical Campus. The administrative support role primarily involves managing patient appointments and administrative tasks using the EPIC EMR system. This includes greeting patients, scheduling appointments, and updating patient information such as demographics and insurance details. Additionally, responsibilities include collecting co-payments, verifying insurance coverage, and coordinating referrals for visits. Special attention is given to preparing for Type I Diabetes New Onset patient arrivals. The role also entails providing assistance to division personnel and contributing to various projects as assigned. 80
– This is an in-person position at the at the Barbara Davis Center for Diabetes - Anschutz Medical Campus, 1775 Aurora Court, Aurora, CO 80045. Must have reliable transportation to get to and from work.
The Barbara Davis Center for Diabetes (BDC) specializes in type 1 diabetes research and care for children and adults. Clinicians, clinical researchers, and basic biomedical scientists collaborate at the BDC to find the most effective treatment, prevention, and cure for type 1 diabetes. Founded by Marvin and Barbara Davis in 1978, it is currently one of the largest diabetes institutes in the world. The Center provides state of the art care to over 7,500 children and adults with diabetes as well as provides inpatient care to patients seen at Children's Hospital Colorado. The University of Colorado offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, tuition benefits, ECO pass, paid time off – vacation, sick, and holidays and more. To see what benefits are available, please visit: https://www.cu.edu/employee-services/benefits-wellness (https://apptrkr.com/get_redirect.php?id=5137322&targetURL=https://www.cu.edu/employee-services/benefits-wellness) .
The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community and all veterans. The University of Colorado is committed to diversity and equality in education and employment.
Experience Only: Two (2) years of relevant experience in an occupation related to the work assigned to this position OR Education and Experience: A combination of related education and/or relevant experience in an occupation related to the work assigned equal to two (2) years
For full consideration, please submit the following document(s): 1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position 2. Curriculum vitae / Resume 3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address Questions should be directed to: Leticia Reyes at leticia.reyes@cuanschutz.edu (https://apptrkr.com/get_redirect.php?id=5137322&targetURL=leticia.reyes@cuanschutz.edu)
Immediately and continues until position is filled. For best consideration, apply by April 15.
The starting salary range () for this position has been established as The above salary range () represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level. Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line. Total Compensation Calculator: http://www.cu.edu/node/153125 (https://apptrkr.com/get_redirect.php?id=5137322&targetURL=http://www.cu.edu/node/153125)
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu (https://apptrkr.com/get_redirect.php?id=5137322&targetURL=hr.adacoordinator@cuanschutz.edu) .
The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.
CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases (https://apptrkr.com/get_redirect.php?id=5137322&targetURL=https://www.cdc.gov/vaccines/schedules/downloads/adult/adult-combined-schedule.pdf) . If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program (https://apptrkr.com/get_redirect.php?id=5137322&targetURL=https://research.cuanschutz.edu/ehs/home/divisions/occupational-health/oh-enrollment) .
Application Materials Required: Cover Letter, Resume/CV, List of References : Administrative Support and Related : Aurora Department: U0001 -- Anschutz Med Campus or Denver - 21770 - SOM-BDC Pediatric : Full-time : Mar 27, 2024 : Ongoing Posting Contact Name: Leticia Reyes Posting Contact Email: leticia.reyes@cuanschutz.edu (https://apptrkr.com/get_redirect.php?id=5137322&targetURL=leticia.reyes@cuanschutz.edu) Position Number: 00794151jeid-164e7f3d7a28434596cb6cce0f6c718e
The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.