Job Information
Cox Enterprises Vehicle Operations Outside Coordinator II (Manheim) in Aurora, Colorado
Key Responsibilities:
Manage account relationships, maintain effective communications, and ensure customer requirements are met. Work with commercial clients to relay information regarding the condition of their car and obtain required approvals to move forward with reconditioning and repairs. Coordinate work to be performed with the mechanic shop to ensure timely repairs and relay back to client the progress. Review and update condition report; approve and audit vehicle repair report. Walk vehicles with/for account representative and make recommendations for reconditioning to increase vehicle value. Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems. Communicate with Lot Operations and Recon departments to ensure appropriate movement of vehicles to the shops and ensure timely completion of reconditioning. In coordination with account representative, account administrator, and account-specific procedures prepare sale vehicle run process including run order, scheduling, notice to customer account, etc. Work with commercial clients and key vendors to order and account for keys Work with lot operations and quadrant coordinators to ensure appropriate scanning and organization of account vehicles. Review vehicles in sale line up, locate missing vehicles, and work with account representative to ensure vehicles are ready for sale. Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. Perform other duties as assigned by management.
Qualifications:
High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline. OR 5 years' experience in a related field Valid Driver's License and safe driving record required. Ability to drive vehicles with standard and automatic transmission. Effective communication and organization skills required. Commitment to providing excellent customer service essential.
Preferred:
Prior experience in vehicle reconditioning, general auto body knowledge, etc. helpful. Satisfactory computer skills and the ability to utilize a portable terminal, brick, etc. preferred.
Work Environment:
This is an outdoor role, meaning exposure to weather elements is to be expected
USD 17.45 - 26.11 per hour
Compensation:
Hourly base pay rate is $17.45 - $26.11/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
Application Deadline: 10/11/2024
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our be
Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.