Shire Jobs

Job Summary Who is Pyrotek? Pyrotek is the most successful global industrial company you've never heard of (until now). Pyrotek is a global leader in high temperature materials and our products impact virtually everyone in the developed world. Our global team has worked for decades to deliver new technologies, advanced engineered systems and innovative materials to customers in industries all over the world. The last car, train and plane you rode in were all safer and more energy efficient because of Pyrotek. The beverage cans in your refrigerator are lighter, stronger and infinitely recyclable because of Pyrotek. Join our team and create, improve and innovate the everyday! Essential Duties and Responsibilities As part of the U.S. Glass Sales team, the Sales Engineer is responsible for managing and growing Pyrotek's sales of technical products and solutions to our core Glass customers and working closely with our world class technical sales team to develop and build long term mutually beneficial relationships with Pyrotek's Glass customer base. This position will work remotely, and candidate must live in the mid-west region. ** Ideally Indiana or Ohio regions. Essential Functions/Responsibilities: Responsible for established sales accounts. Tasks/responsibilities include: Establishing a working relationship with customer base to meet or exceed customer expectations. Negotiating pricing, minimum order quantities and stocking agreements with vendors, supplies and customers. Communicate changes in customer demands internally. Providing technical support to customers. Using positive internal collaboration, resolve problems on behalf of your customers. Soliciting sales of new or additional products via telephone or in person. Preparing, pricing, and presenting quotations. Set final new prices, margins, quotations on new products or services. Maintaining awareness of competitor's activities. Employing counter measures to beat or contain competition. Prospecting for new customers. Preparing, pricing, and presenting quotations. Developing and preparing customer stocking agreements and presenting to supply chain for final review prior to customer signing. At least quarterly, reviewing agreements levels versus actual performance and hold customer accountable to follow terms of agreement. Assisting as needed to resolve customer accounts receivable issues. Presenting internal and customer technical presentations, as requested. Meeting/exceeding sales and gross profit targets for assigned territory. Actively strategize with management on sales tactics. Establish and cultivate strong working relationships with customer base to meet and exceed their expectations by providing sales support for assigned divisions/products to include: Setting final new prices, margins, quotations on new products or services. Establishing positive working relationships with the customer. Fielding territory customer calls, receiving orders and responding to customers in a timely and efficient manner. Establishing positive and collaborative working relationships with internal sales engineers, manufacturing operations, applicable vendors and supplies to ensure customer's expectations are met. Drafting and pricing quotes, gathering data, preparing reports and/or presentations. Visit customers at their facilities for the purpose of selling, building customer rapport, and/or training, as required to meet customer expectations. Research and resolve all customer problems and requests, including defining best products as a solution. Field and bring to resolution complaints concerning billing or products. Document complaints and/or feedback from customers in a timely manner. Initiate RMA's/customers credits when required. Work with customer service, operations and supply chain as needed to ensure order fulfilment expectations are met. Utilize Contact Management database (CRM)