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Summary This position is located in the National Credit Union Administration, Southern Region. The Associate Regional Director for Operations is responsible for participating with the Regional Director in planning and implementing the most effective regional office organization. Responsibilities As the Associate Regional Director for Operations, you will be responsible for: Participating with the Regional Director in planning and implementing the regional office programs, recommending actions which will provide the best results; Identifying and resolving regional office program operational problems, providing leadership and direction; Supervising the preparation and execution of administrative actions such as: cease and desist orders, conservatorship, civil money penalties, termination of insurance, mergers, special assistance, voluntary and involuntary liquidations, removal of credit union officials from office, prohibition orders, etc; Analyzing program requirements for assigned divisions and staff and determine staff resources, equipment, and other resources needed to accomplish work assignments; Making adjustments among staff and prepare plans to meet substantial changes in the workload, as appropriate, to meet priorities and deadlines; Making budget recommendations appropriate to support program requirements; Initiating training programs to ensure all assigned employees receive the appropriate training for their position and financial and material resources are available to support program or policy implementation; Exercising direct leadership and supervision over the regional office staff and the Divisions of Special Actions, Management Services, and Supervision performing the full range of managerial and supervisory functions such as recommending subordinates for promotions, reassignments, recognition, disciplinary action, etc. Requirements Conditions of Employment Qualifications For the SS-01 grade level, you must have one year (12 months) of full-time specialized experience comparable in difficulty and responsibility to the CU-15 grade level in the public or private sector. Qualifying specialized experience is defined as experience serving as a senior level manager or executive responsible for leading or managing a staff responsible for managing, supervising, or examining financial institution operations. You must provide specific details in your resume as to how your work experience meets the specialized experience for this position. Please include the month, year, grade and hours worked for each position held. Failure to provide specific details in your resume may result in an ineligible rating due to not meeting the specialized experience. Ensure that your experience and accomplishments reflect the Executive and Technical Competencies. You must meet the qualifications for this position by the closing date of this announcement. Please note, all experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. Executive Core Qualifications (ECQs): You must clearly demonstrate in your resume that you possess all the executive qualifications listed below. We recommend that your resume emphasizes your level of responsibilities, the scope and complexity of programs managed, and your program accomplishments, including the results of your actions. Although it is not required, applicants are encouraged to address the Executive Core Qualifications and Technical Qualification separately. Leading Change. This qualification encompasses the ability to develop and implement an organizational vision, which integrates key national and program goals, priorities, values, and other factors. Inherent to it is the ability to balance change and continuity, to continually strive to improve customer service and program performance within the basic government framework, to create a work environment that encourages creative thinking, and to maintain focus, intensity and persistence, even under adversity. Leading People. This qualification involves the ability to design and implement strategies which maximize employee potential and foster high ethical standards in meeting the organization's vision, mission and goals. Results Driven. This qualification stresses accountability and continuous improvement. It includes the ability to make timely and effective decisions and produce results through strategic planning and the implementation and evaluation of programs and policies. Business Acumen. This qualification involves the ability to acquire and administer human, financial, material, and information resources in a manner which instills public trust and accomplishes the organization's mission, and to use new technology to enhance decision-making. Building Coalitions/Communication. This qualification involves the ability to explain, advocate and express facts and ideas in a convincing manner, and to negotiate with individuals and groups internally and externally. It also involves the ability to develop an expansive professional network with other organizations, and to identify the internal and external policies that impact the work of the organization. Technical Qualification (TQ): Expert knowledge of the financial services sector to make meaningful and informed decisions concerning the examination, supervision, and operations of credit unions or other financial institutions. Education Education may not be used in lieu of specialized experience for executive positions. Additional Information Salary is set by the NCUA Board, unless delegated to the Executive Director, and is based on the position's and the individual's potential contribution to the agency's overall strategic goals and the executive and technical qualifications of the successful candidate. In addition to the standard benefits offered by Federal agencies, NCUA offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors. More information can be found by clicking here. Illegal drug use by individuals working for or on behalf of the federal government, whether on duty or off duty, is contrary to the efficiency of the service and in direct violation of the Controlled Substance Act and the Drug-Free Workplace Act. If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. You may register or check the status of your registration by visiting the Selective Service website at: http://www.sss.gov/ NCUA uses E-Verify, a web-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. You may need to serve a one-year managerial probationary period if you. In accordance with the Fair Chance to Compete for Jobs Act of 2019 (Fair Chance Act), 5 U.S.C. Sec. 9202, and 5 C.F.R. Part 920, the National Credit Union Administration (NCUA) may not request, in oral or written form, that an applicant for employment disclose criminal history record information before the NCUA makes a tentative offer of employment, absent an exception. Complaints that the NCUA violated the Fair Chance Act must be submitted to LaborEmpRelations@NCUA.GOV or to, Office of Human Resources, Employee Relations, National Credit Union Administration, 1775 Duke Street, Alexandria, VA 22314 within 30 days from the agency's alleged non-compliance with the Fair Chance Act.