Job Information
TEXAS DEPARTMENT OF FAMILY AND PROTECTIVE SERVICES Business Relationship Management Analyst in AUSTIN, Texas
Job/Position DescriptionInformation Technology BA IIThe Texas Department of Family and Protective Services (DFPS) is currently seeking a Business Analyst for a full-time position within the Business Relationship Management team of our IT Department. This position will serve as an advocate for the business stakeholders as they submit their IT requests. This position will research related to the agency program IT requests. The position will coordinate the gathering, development, and documentation of business cases, technology requirements, and the review and assessment of business processes. Additionally, this position will participate in legislative analysis and fiscal note activities related to legislative initiatives affecting program areasand#146; technology requirements.As a Business Analyst in the IT Business Relationship Management team the position will perform complex (journey-level) business and systems analysis work that involves gathering, developing, and documenting user requirements, reviewing and assessing business processes, and providing research and special project work. The position will work in concert with appropriate stakeholders on IT solutions and business decisions to support the organizationand#146;s short- and long-term business goals/strategy to ensure they align with IT strategies and project requirements. Good communication and presentation skills are required for developing reports, fiscal notes, and presentations. Familiarity with child and adult welfare case management system requirements is desired.The mission of DFPS is to protect children, the elderly, and people with disabilities from abuse, neglect, and exploitation by involving clients, families, and communities. We are looking to grow our teams with people who share our energy and enthusiasm to get behind our mission of protecting those among us who are most in need.This position is classified as a full-time position (40 hours a week). Work outside of regular hours may be required. Travel to other Austin offices may be required. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.This position is a full-time position that includes other State of Texas benefits as described in this SAO site: http://www.sao.texas.gov/SAOReports/ReportNumber?id=18-704Essential Job Functionsand#149; Manages, evaluates, and processes incoming Information Technology (IT) service requests.and#149; Develops reporting mechanisms to track and prioritize incoming technology requests compared to existing IT capabilities and agency funding.and#149; Conducts research and analysis to cost and document effects of legislative initiatives on IT systems and processes.and#149; Maintains a strong awareness to the agency strategy, funding, goals, child and adult welfare practices, IT platforms, and processes to ensure IT requests reflect the priorities and needs of the agency.and#149; Review and comment on complex project deliverables such as project charters, quality management and risk assessment plans, workflow diagrams, and business rules.and#149; Communicates planning and key decisions by program and IT leadership and management to appropriate audiences.and#149; Coordinates change management activities e.g., frequent communication to customers about the change and its impact.and#149; Negotiates agreements and commitments by effective facilitation and communication between business stakeholders and IT from initial requirements to final implementation.and#149; Develops presentations for senior and executive level management and gover https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=616213 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.