Job Information
Sedgwick Catastrophe Site Auto Appraiser in Austin, Texas
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
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Catastrophe Site Auto Appraiser
PRIMARY PURPOSE : To inspect, identify, and evaluate auto vehicles involved in a loss. ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Appraises and determines costs of repairs to damaged vehicle in the field; determines repair versus replace and parts utilization.
Evaluates and determines if the vehicle is repairable or salvageable based on industry standard estimating software.
Travels to inspection locations to appraise vehicles in the field.
Prepares estimates using estimating software.
Works directly with auto repair facilities to determinate supplemental repair processing and provides a supplemental estimate.Additional Job Description
Greeting Customer and Explaining the Scan Estimating and Repair Process
Triage vehicle (Photo's Upload, Damage Part, Related Paint Damage and Prior Damage
Manually inspect vehicles that do not qualify for Scanning
Assist Tech Scanner with Vehicle Scanning (Drive vehicle into scanner and return vehicle to customer)
Soft sell repair process and explain the program benefits
Off-season requirement support local appraiser coverage, desk review and quality assurance team ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Travel up to 75% as required. QUALIFICATIONS Education & Licensing High school diploma or GED required. Licenses as required by state guidelines. Experience Three (3) years of related experience to include at least one (1) year of appraisal experience or equivalent combination of education and experience required. Skills & Knowledge
Strong knowledge of automobiles
Ability to understand and utilize appraisal software
PC literate, including Microsoft Office products
Strong organizational skills
Excellent interpersonal skills
Excellent negotiating skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations. Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Must be able to stand and/or walk for long periods of time; must be able to kneel, squat, or bend; must be able to work outdoors in hot and/or cold weather conditions; have the ability to climb, crawl, stoop, kneel, reach/work overhead; be able to lift/carry up to 50 pounds; be able to push/pull up to 100 pounds; be able to drive up to 4 hours per day; and must have continual use of manual dexterity Auditory/Visual : Hearing, vision and talkingThe statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Taking care of people is at the heart of everything we do. Caring counts
Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?v=ywxedjBGSfA)