Job Information
UNIVERSITY OF TEXAS AT AUSTIN Director of Business Services in Austin, Texas
:Operations ManagementDirect the Provosts Office finance-related business services to provide timely, professional services to clients. Current service areas include business processing (procurement, business contracts, payments, cash management), external scholarship processing and designated loan program reconciliations, and designated administrative tasks.Ensure compliance with an array of policies and procedures (federal, state, university, unit, etc.). Maintain and monitor internal controls.Monitor work ensuring service levels are met, requests are handled appropriately and escalated properly.Troubleshoot issues and effectively collaborate with to clients, leadership, and central administration.Serve as the primary point of contact for designated central offices.Personnel ManagementEffectively manage personnel including recruitment, selection, and performance management.Monitor workflow and balance workloads ensuring adequate coverage is maintained.Assess staff training needs and encourage professional development.Establish team goals and timelines, and track milestones.Financial OversightReview, audit, and approve designated contracts, payment vouchers, and other electronic documents.Oversee external scholarship compliance, processing, and reconciliations ensuring funds are appropriately expended and reviewed.Assist with budget monitoring and process transaction corrections or other electronic documents as required.Policy and Procedure ExpertiseMaintain an expert level of knowledge of university and unit policies and procedures including Certified Texas Contract Manager (CTCM) certification.Propose, update and communicate policies and procedures.Serve as DocuSign Unit Contact (DUC) and maintain documentation of policies and processes.Participate in the development and execution of effective training programsContinuous ImprovementEngage in the continuous improvement of processes, procedures, and systems.Manage projects from initiation to closure employing effective project management techniques.Participate on university committees and projects, as assigned.Additional DutiesServe as back up to team members and EVPP Business Affairs colleagues as needed. Develop robust understanding of financial operations of the office.Prepare scheduled and ad hoc reports as requested.Other related functions as assigned.