Shire Jobs

Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00045103 You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section

PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information. SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en GENERAL DESCRIPTION: Perform highly-advanced (senior-level) secretarial and administrative support work for the Captain and Lieutenants of the Office of Inspector General. Work involves preparing reports, forms, memoranda, and organizing and maintaining files. Transcribe recordings of various types into various forms of correspondence. Perform general office and secretarial duties as deemed necessary and assigned. Work under minimal supervision, with considerable latitude for the use of initiative and independent judgment. The following Military Occupational Specialty codes are generally applicable to this position. https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf. Applicants must fully complete the summary of experience to determine if minimum qualifications are met. ESSENTIAL DUTIES / RESPONSIBILITIES: 1. Monitor, review, and evaluate statistical data in the collection, organization, analysis, and/or presentation of materials in response to requests for OIG utilized databases information and reports. 2. Collaborate and evaluate files, record-tracking, and records management for IAPro and Blueteam. Review to determine compliance with laws, regulations, policies and procedures. 3. Collaborate and assist with functionality (technical), quality assurance, and controls of data input. 4. Serve as a liaison to staff, other agencies, or the general public to explain and provide technical assistance/support with functionality and requirements. Provide status reports to management and various divisions regarding data. 5. Collaborate with program staff with collecting, editing, and reviewing charts, graphs, databases and prepare summaries/reports for leadership. 6. Monitor compliance with policies/procedures, statutes and rules, and take corrective actions as needed; including OIG and the Department compliance for IAPro and Blueteam data extraction requests. 7. Respond to incident and problem calls/emails and process service requests and tasks regarding IAPro and Blueteam failures or issues; including data entry, removal/deletion of data. Monitor IAPro and Blueteam (Administrator and User), assist in database access control and troubleshooting. 8. Assist in monitoring and reviewing the interface and migration of IAPro and Blueteam software applications. Recommend to management systems technology solutions and enterprise-related hardware and software standards. 9. Assist in providing budget recommendations for operation systems, including the supporting hardware and software maintenance for IAPro and Blueteam. 10. Review and assist OIG leadership, IT, and vendor to resolve problems, identify training needs, and discuss IAPro and Blueteam efficiency and effectiveness. Provide an array of technical support in coordinating, researching, planning, and implementation of or training for new or revised IAPro and Blueteam. 11. Research, develop and document operatio al procedures for technical support, troubleshooting, maintenance, and innovative systems administration techniques for IAPro and Blueteam. 12. Provide assistance in answering phone calls, routing incoming calls, taking messages. As appropriate answer procedural and information questions. Monitor fraud hotline calls and messages. Maintain the confidentiality of information at all times. 13. Transcribe recordings of various types into various forms of correspondence (to include recordable media) which may be used for legal purposes. As needed may translate into accurate written documentation interviews and other documents from Spanish to English and vice versa. 14. Coordinate the preparation, editing and distribution of office correspondence, reports, studies, forms, and documents to include copying, binding, and distributing investigative reports. 15. Perform general office/secretarial duties, i.e. greets visitors, employees, and complainants, distribute incoming correspondence and mail. Coordinate the procurement of supplies and office equipment. 16. Assist with collecting investigative information. Proofread investigative and other reports for typographical and grammatical errors. Act as notary public for statements. 17. Maintain and administer division record retention schedule; monitor the storage and disposition of records according to approved retention schedules and ensure compliance with all applicable Federal, State, and Local regulation; may make recommendations for changes or improvements affecting efficiency and productivity. 18. Act as the liaison between various customers to coordinate and disseminate responses related to requests for various records and information maintained by OIG (including the Equal Employment Opportunity Office) under the Texas Public Information Act. 19. Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies. 20. Perform other duties as assigned. Qualifications: GENERAL QUALIFICATIONS and REQUIREMENTS: Education Graduation from a standard senior high-school or equivalent is required. Experience Minimum of five (5) years experience performing clerical/secretarial work in an environment involving concentrated use of personal computers using word processing software is required. Two (2) years experience with job responsibility in transcribing documents is preferred. Bilingual in Spanish/English with the ability to translate to and from Spanish is preferred but not mandatory. Substitution Note: Additional related education may be substituted for the experience requirement on a year-for-year basis, up to two (2) years. Note: thirty (30) semester hours is considered equivalent to one (1) year of education. Licensure and/or Certification Required to be certified as a Notary Public within six (6) months of employment. If driving is required, must possess a valid driver license from state of residence. Regulatory Knowledge Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures. Interpersonal Skills Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers. Organizational and Prioritization Skills Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism. Presentation/Communication Skills Must be able to construct and deliver clear, concise, and pro