Job Information
UNIVERSITY OF TEXAS AT AUSTIN External Relations Program Manager, Office of the President in Austin, Texas
Program ManagementManage all phases of external relations programs including maintaining database information, creating timelines, executing action items, documenting processes. Provide programmatic administration of unit-wide CRM application (Salesforce). Provide ongoing review of system administration, including data hygiene and sourcing, programmatic application in business process, and use education and application. Organize and manage high volume ticket and parking pass inventory. Recommend new procedures for improvement and continued success.Event ManagementMaintain CRM application (Salesforce) for managing complex ticket inventory, collecting responses, and providing logistics to important guests for athletics, performing arts, and special University events. Coordinate one-time or recurring meetings including scheduling, preparing itineraries, and serving as an official liaison between the University and guests. Provide support in researching, coordinating, and distribution of tickets for presidential guests. Assist with marketing creation and distribution of electronic and printed invitations, announcements, maps, and event programs for performing arts and athletics events. Host presidential events as needed.Administrative Support and Financial ManagementIndependently manage and perform general administrative duties not limited to purchasing supplies, generating and routing University forms, submitting event and departmental invoices for payment. Maintain vendor relationships; maintain frequent communication with special groups, external agencies, and university departments. Oversee bookkeeping responsibilities for athletics and performing arts events tickets, parking, and catering expenses including collecting, processing, and tracking payments, invoices, and expense reports; maintaining financial records and databases.SupervisionRecruit, hire, and train full-time, temporary, and student staff. Provide oversight on employee tasks and projects and evaluates performance. Coordinate staff training to develop and implement standards for program goals and objectives.Serve as a strategic partner and backup to the Director of External Relations. Other related functions as assigned.