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Company Description

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health, and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Take the next step in your career with an organization that strategically invests in the long-term health of the company, its technology, and its people. The AbbVie Business Technology Solutions (BTS) team shapes the digital transformation necessary for our treatments to positively impact patients’ lives. In the role of Manager, BTS L&D Gen AI and Digital Upskilling, you’ll tackle complex challenges as you develop and diversify your professional experiences while helping others grow and develop their skills.

For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Job Description

If you're passionate about new technologies and are dedicated to creating exceptional learning programs, we have the perfect role for you! We're seeking a Learning and Development Manager to drive our learning initiatives into the future. Reporting to the Director, Learning & Development, People Strategy, this position will work closely across leadership levels on the upskilling and reskilling of staff.

This position can be remote anywhere in the U.S.

As a critical hire to our team, you'll be responsible for designing, implementing, and evaluating learning programs that increase employees' capabilities to embrace artificial intelligence (AI), GenAI, and productivity-enhancing technologies. You'll collaborate with global cross-functional teams, subject matter experts, and stakeholders to create effective and engaging learning initiatives that drive digital upskilling across the organization.

As the Learning and Development Manager, you'll lead initiatives that foster professional growth and ensure our team stays current on the latest advancements in GenAI and other technologies. You'll work with a team of experts to design and deliver impactful learning experiences that promote continuous improvement, engage and motivate staff, and ultimately help our organization achieve its goals.

In this role, you will be responsible for:

• Create engaging content that can be delivered in multi-modal formats including e-learning modules, workshops, and instructor-led sessions.

• Develop and manage learning and development initiatives and programs across AbbVie BTS, with a specific focus on GenAI and other tech-led learning and development initiatives.

• Facilitate learning and promote continuous improvement among staff.

• Engage and motivate individuals and groups to participate in learning programs.

• Solve problems and troubleshoot issues related to learning initiatives.

• Apply adult learning theory and best practices to create impactful learning experiences.

• Utilize technology for learning and development, staying up-to-date with the latest trends and tools.

• Collaborate with the team to ensure successful implementation of initiatives.

• Conduct thorough needs assessments to identify learning gaps and opportunities, monitor and evaluate learning program effectiveness, making changes as needed.

• Engage diverse stakeholders through needs assessment, problem-solving, synthesizing findings, and presenting.

• Lead specific components of the BTS Learning & Development programs, including learning, development, training, communications, and policy & procedures.

• Collaborate with internal and external subject matter/content experts, business partners, and vendors to create and design new content, tools, and learning solutions. Communicate effectively with stakeholders to ensure successful implementation of programs.

• Initiate and promote BTS global learning strategy, guidance, and protocols across the organization.

• Develop and execute up-skilling sessions quarterly to increase BTS business acumen and Generative AI knowledge.

Qualifications

• Bachelor’s degree with 7 years experience OR Masters Degree with 6 years experience OR PhD with 2 years experience is required, in instructional design, training & development or related field.

• Proven and documented understanding of AI concepts, machine learning, and tech led learning.

• Outstanding verbal and written communication, executive presence, interpersonal skills, facilitation and collaboration skills.

• Growth mindset and passionate about creating exceptional learning experiences.

• Effective organization, project-management, time-management, and self-management skills with detail orientation.

• Experience and comfort facilitating high-impact learning sessions.

• Experience working independently and effectively in a matrixed organization with a broad cross-section of people.

• Tenacity to manage complex portfolio projects and meet tight deadlines.

• Experience with growing field of GenAI and functional awareness of Gen AI- use in the workplace.

• Possesses communication skills and demonstrated problem-solving skills.

• Strong executive communication, collaboration and influencing skills at a senior level

• Proven track record of getting stuff done and driving adoption

• Ability to perform amid ambiguity

• Self-directed with ability to make correct decisions in their day-to-day activities

• Certifications in AI, or instructional design are a plus.

Why Business Technology Solutions

For anyone who wants to use technology and data to make a difference in people’s lives, shape the digital transformation of a leading biopharmaceutical company, and secure sustainable career growth within a diverse, global team: we’re ready for you.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

• This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.