Job Information
UNIVERSITY OF TEXAS AT AUSTIN Medical Assistant, Medical Specialties, UT Health Austin in Austin, Texas
Greets patients and prepares them for physician examination. Serves as the first point of contact for patients served in the clinical care units. Assesses patient's general condition and takes vital signs and weight. Screens patients for appropriate information. Establishes follow-up of care plan based on preferences and choices (e.g. virtual monitoring, virtual touch points, or in-person/phone follow-up). Instructs patient and family regarding medications and treatment instructions. Provides reminders for care plan tasks and support behavior modification. When appropriate, refers patients to internal or external services to ensure their needs are fully met. Instructs patients in collection of samples and tests.Sets patient expectations about team-based model and clinic experience. Works with a multidisciplinary team of providers to identify and schedule patient visits. Attends multidisciplinary case conference and team huddles to convey patient's situation and background to the team. Supports and participates in educational and research initiatives within the clinic. Participates in critical evaluation of patient care to ensure that the program continues to improve and evolve in its care pathways.Responds to/refers incoming patient treatment-related phone calls.Facilitates patient's journey through the healthcare system (scheduling, referrals, and obtaining medications). As indicated by the patient, attends visit to serve as an advocate and combines treatment recommendations at the end of the visit into a viable care plan.Supports and assists providers during patient exams, treatments, or procedures. Maintains and restocks supplies and equipment for patient exam and treatment rooms. Maintains exam rooms for necessary supplies and materials. Ensures cleanliness. Prepares list of medical supplies needed. Prepares equipment and aids physician during treatment, examination and testing of patients.Educates patient/family about diagnostic procedures, nutrition and maintenance of health and wellness.Maintains/reviews patient records, charts and other pertinent information. Records tests and examination results in patient's chart. Maintains patient confidentiality.Provides support and guidance to patients who are completing pre-clinic surveys.Other duties as assigned.