Job Information
UNIVERSITY OF TEXAS AT AUSTIN Senior Administrative Program Coordinator, Texas McCombs in Austin, Texas
Build and nurture relationships with individuals participating in TEE programming. Following TEE events and classes, engage with individuals on their feedback related to TEE experience, and identify and guide towards additional classes and certificate opportunities that align with professional interests and educational goals.Coordinate all aspects of the programs assigned, including additional business development, vendor negotiations, and budgeting. Manage all aspects of program oversight, such as communicating with faculty, and logistical arrangements with printing, catering and other suppliers. Manage direct communication with participants, including calls and emails pertaining to TEE program offerings to ensure a seamless experience from registration through attendance in a program. Provide on-site administration to facilitate the smooth operation of classes and events.Develop and maintain expertise in the details, features, and benefits of TEE course offerings.Monitor and manage enrollment key performance indicators, including those covering, enrollment conversion, customer service, and participant satisfaction.Partner with the Director on marketing projects to support lead generation and enrollment management strategy.Recognize ways to improve TEE services to enhance the participant experience.Understand all methods of the registration system, fees, and credit opportunities for all open enrollment programs, as well as other key information that is relevant in the pre-enrollment process.