Job Information
Micron Technology, Inc. Senior Datacenter DRAM Customer Field Applications Engineer in Austin, Texas
Our vision is to transform how the world uses information to enrich life for all .
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
Micron’s Customer Engineering Department plays a critical role in the company’s worldwide operations. With a career at Micron, you’ll be contributing your expertise to connect our customers with the industry’s most forward-thinking team to help reshape information, communication, and innovation around the globe.
As a Senior Datacenter DRAM Customer Field Applications Engineer at Micron, you will be part of a high integrity, best-in-class customer engineering team responsible for serving as a primary technical contact for datacenter customers and inspiring Micron and our customers to deliver world class products and solutions while maximizing revenue.
Role and Responsibilities:
Work to attain design wins and qualifications of Micron DRAM and other Compute focused products in customer applications.
Work closely with Sales and other teams to develop and execute a strategic plan & track progress to key objectives
Solve customers’ systems configuration and setup challenges
Work with and drive internal marketing and development teams to determine the feasibility of specific new products, packaging or features and ensuring customer specifications are met.
Work with customers to determine the best memory footprint and best system configuration for the specific target application in the Compute/Cloud space.
Identify and communicate customer focused collateral (e.g., product guides, cross references, advertisements, etc.).
Work with customers to manage and solve issues during qualification, manufacturing, and field deployment.
Provide Training to Customers, Sales, and internal team members on key technical topics.
Coordinate lab-related activities that support the design-in/validation process, including schematic/board layout reviews, design validation and system level testing
Qualifications and Education:
Design, product, test, support, system, or applications engineering experience in DRAM and/or Compute system design. (at least 5 years of experience)
Systems experience, which could include:
Data Center Server Management
Server Logging and Management such as BMC, EMC, EDAC, etc.
Server Systems hardware architecture, design, test and troubleshooting
DRAM Memory usage in Server systems
DRAM Memory interface knowledge
BIOS DRAM Memory training and error reporting/management
Ability to demonstrate problem solving and troubleshooting skills including lab testing (oscilloscope and logic analyzer usage) and debug
The ability to be self-motivated, take initiative, and to work independently or in a team environment.
The ability to work with engineers across multiple disciplines, as well as customers of various positions including executive level interaction.
Excellent PC usage skills including Microsoft Office (Excel, PowerPoint, Word).
Quality and Reliability experience is a plus.
Excellent verbal, written, and customer communications skills.
Flexibility to travel as required.
As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits .
Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
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To learn more about Micron, please visit micron.com/careers
For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s People Organization at hrsupport_na@micron.com or 1-800-336-8918 (select option #3)
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.