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HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Responsibilities:

Responsible for translating the client's business requirements into specific systems, applications or process designs with interlocked financial modeling for very large complex technical solutions.

Analyzes customer service requirements and designs service solutions to meet those objectives.

Primary expert to construct the specific solution, scope document, risk profile, and corresponding financials.

Maintains and utilizes detailed industry and internal services knowledge in the construction of industry-leading services solutions, including expert working level knowledge of the processes, technologies, and people components involved in the services arena.

Uses expertise to construct specific and detailed solutions that encompass process, technology, and staffing plans for customer sales opportunities.

Constructs risk assessments and corresponding remediation plans relative to complex services proposals.

Participates in the construction of detailed financial models that align with complex services proposals.

Composes Statement of Work or other documents, using departmental automation tools as available, to craft detailed and accurate deliverables that specify processes, technology, staffing, and project management involved in proposed services solutions.

As needed, provide a "trusted expert advisor" role as a Subject Matter Expert for technical services, to both internal and external customers, ranging from formal advice to internal and external customer presentations.

Follow all organizational Standard Operating Procedures relative to cost modeling, approvals and reviews, and all other associated workflow and deliverables.

Level Description:

• 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, may lead and direct the work of others, a wide degree of creativity and latitude is expected.

  Skills and Experience:

  Experience with Enterprise and Software engineering using a recognized approach such as SEI or TOGAF. Experience creating required architecture views, documenting non-functional requirements, implementation oversight, and participating in design reviews - 8 years required.

  Experience as an Enterprise or Software Architect for systems implemented in Salesforce - 8 years required.

  Experience integrating data, applications, services and technologies into a Salesforce solution including MuleSoft. Including integrating non-SF applications (integration of REST APIs), data migration and dataset initiation - 8 years required.

  Experience as an Enterprise or Software Architect for systems implemented in Salesforce delivering low-code solutions that minimize customized code while delivering functionality in line with Functional and Non-Functional requirements - 8 years required.

  Experience is overseeing and providing guidance in troubleshooting and solving complex problems related to system software and hardware incident and problem calls and recommending technology solutions - 8 years required.

  Experience managing, maintaining, and overseeing the support of Salesforce Orgs and its environments. Implement and improve security policies and practices - 8 years required.

  Experience including integrating non-Salesforce applications and services. Including Integration of REST APIs, Visualforce, LWC, Aura, Apex, HTML5, and JavaScript within the Salesforce. Including data migration and dataset initiation - 8 years required.

  Experience in Salesforce implementation and development and in writing Apex programming, Visual force pages, Apex triggers, Aura Components, lightning web components - 8 years Preferred.

  Knowledge in implementing solutions using configurations (no-code) such as Flows, process builders, and workflow Rules, etc. - 8 years Preferred.

  Agile Software Development Methodologies Experience - 2 years Preferred.

  Experience in Cloud Architecture – Azure, AWS, etc. - 2 years Preferred.

  Education:

  Bachelor’s degree or equivalent practical experience.

Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.