Shire Jobs

Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00045129 You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section

This position is not a remote position, it is shift-work and working nights, holidays and weekends is required HOW TO APPLY Complete a State of Texas Application for Employment and the following additional forms (available at http://www.tjjd.texas.gov/index.php/doc-library/category/304-forms): TJJD Employment Application Supplement (HR-003) Child Abuse Registry Check Consent Form (HR-028) Disclosure of PREA Employment Standards Violation (HR-975) Authorization to Release Information (HR-074) Failure to complete and submit the above forms will cause delays in your consideration for this position. Apply Online at https://capps.taleo.net/careersection/644/jobdetail.ftl?job=00045129tz=GMT-05:00 and attach to the application the above additional forms along with copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). Apply through Work-In-Texas at https://www.workintexas.com/vosnet/loginintro.aspx. You will also need to complete and attach to the application the supplemental questions/forms indicated above along with a copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). The additional forms are available at: http://www.tjjd.texas.gov/index.php/doc-library/category/304-forms) and can be submitted via email to: HRJobs@TJJD.Texas.gov. PLEASE NOTE Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment (month year), supervisors name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete. Resumes do not take the place of this required information. Applicants must be able to pass a Criminal Background Check and any other requirements listed under Minimum Qualifications. BENEFITS State of Texas Benefits and Retirement Information can be found at https://www.ers.texas.gov. Benefits include: Retirement plan, paid group health life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary ADD Insurance, Dependent Health Life insurance, Health Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty. GENERAL DESCRIPTION Performs advanced (senior-level) electronic and telephone communications work, coordinating, answering, evaluating, and prioritizing incoming calls received through the IRC hotline; disseminating information, including information regarding serious and unusual incidents, to designated staff; maintaining electronic file systems; compiling and tabulating data; verifying accuracy of documented information; performing data entry and retrieval; and researching and obtaining intelligence for OIG peace officers and other staff from various public, private and police sources, and from computerized databases including the Texas/National Crime Information Center (TCIC/NCIC) System and the Texas/National Law Enforcement Telecommunications Systems (TL TS/NLETS). May provide guidance and training to others. Works under limited supervision with moderate latitude for the use of initiative and independent judgment. Will be required to work different shifts and overtime, be on-call to respond to emergencies, work additional hours during or after an emergency, and may be required to occasionally travel. Work is performed in a semi-isolated secured area, with constant exposure to office and telephone noise. ESSENTIAL FUNCTIONS Coordinates, answers, evaluates, and prioritizes incoming calls received through the IRC hotline; obtains and records accurate, descriptive information from persons calling for assistance and/or providing intelligence; and disseminates information, including information regarding serious and unusual incidents, to designated staff. (50%) Provides communication interface between OIG peace officers and other law enforcement agency officials; maintains strategic contact with other law enforcement personnel in support of agency activities and programs; and serves as the communications link during serious incidents using the telephone, computer networks, and radio systems. (15%) Coordinates and conducts automated data gathering and verification; and searches and obtains intelligence for OIG staff from various public, private and police sources, and from computerized databases including TCIC/NCIC and TLETS/NLETS. (10%) Verifies accuracy and completeness of requests and/or responses and maintains security levels. Assists the IRC Manager with creating, maintaining, adjusting, and disseminating the IRC work schedule. (5%) Relays and interprets information relating to the safety and wellbeing of law enforcement officers, agency personnel, youth, and general public. Conducts quality assurance checks on Be on the Lookout (BOLOs) created by IRC staff. (5%) Coordinates and participates in the set up and operation of temporary communication command sites during special assignments including taskforces, manhunts, and weather-related disasters. (5%) Collaborates with OIG staff in meeting established objectives and goals; shares information, identifies concerns and trends, and recommends improvements to resolve problems or enhance operations. (5%) Reports any presence or perception of racial, ethnic, and gender disparities. Performs a variety of related duties not listed, to be determined and assigned as needed. Performs all duties in compliance with agency safety policies and procedures. Reports safety hazards and corrects hazards when possible. Completes required documentation in the event of an accident/injury within requested time frames. Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies. Qualifications: MINIMUM QUALIFICATIONS High School graduation or equivalent. A total of five (5) years of full-time wage earning experience that may be combination of the following: dispatch, telephone, police, and/or emergency management communications work; providing administrative support or technical program support, general office or clerical experience; investigative or law enforcement work. Must obtained a Texas Commission on Law Enforcement (TCOLE) Telecommunicator Proficiency Certificate within one year of date of hire.. Preferred: A current Texas Commission on Law Enforcement (TCOLE) Telecommunicator Proficiency Certificate. Experience in a law enforcement environment. Experience in dispatch or emergency management communications. Experience and Education Substitutions: Completed course hours of unde