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Sage Senior Project Manager - Partner Services in austin, United States

Senior Project Manager - Partner Services

Job Description:

We are searching for an energetic Senior Project Manager to work in Partner Services at Sage Intacct. In this role, you will work with new and experienced partners providing professional services in onboarding and enablement strategies, and support new partners successfully design and implement Sage Intacct for their end customers. This is an opportunity to define project scope, design solutions and review partner implementations deliverables while focusing on partner excellence and customer success. You must have deep understanding of NFP and/or Fund Accounting, and exposure to working with an NFP Development Team. This role will develop and support educational programs to foster partner success, and work with various teams in the Channel, Customer Support, Sales, Product Management and International teams for Sage Intacct.

Key Responsibilities:

• Focus heavily on working with the Not for Profit team and all areas related to NFP at Sage Intacct

• Work with multiple partners simultaneously to successfully manage and implement the Sage Intacct solution for the partner’s end customer following our prescriptive implementation methodology resulting in customer satisfaction, and successful customer adoption

• Develop and maintain in-depth knowledge of the Sage Intacct solution including expertise implementing the assigned solution areas, especially around the Not for Profit vertical

• Stay current with the quarterly product features and enhancements

• Effectively research and respond to partner implementation support cases as assigned

• Develop and deliver content for Partner Office Hours on a quarterly basis

• Develop and update NFP focused programs and materials that will enable partners globally

• Manage partner programs, developing, updating the programs as needed and in accordance with partner community needs

Qualifications:

• Familiarity with key areas in the NFP vertical: Community organizations, Foundations, Family Offices, Healthcare (senior living, nursing homes, hospice), Tribes (Grant giving and grant receiving), Museums, Membership organizations, Private Schools (lots of Endowments and Donor Advised Funds (DAFs).

• Some General accounting knowledge

• Reporting for NFP

• Consulting background

• Process oriented mindset; ability to build and effectively drive processes

• Strong Excel, Powerpoint skills

Plenty of perks:

• Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)

• Comprehensive health, dental and vision coverage

• 401(k) retirement match (100% matching up to 4%)

• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)

• 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date

• 5 days paid yearly to volunteer (through Sage Foundation)

• $5,250 tuition reimbursement per calendar year starting 6 months after hire date

• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)

• Library of on-demand career development options and ongoing training offerings

What it’s like to work at Sage:

Careers homepage -https://www.sage.com/en-us/company/careers/

Glassdoor reviews -https://www.glassdoor.com/Reviews/Sage-Reviews-E1150.htm

LinkedIn page -https://www.linkedin.com/company/sage-software

#LI-RM1

Function:

Expert Services

Country:

United States

Office Location:

Atlanta;Lawrenceville;Austin;Beaverton

Work Place type:

Hybrid

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Working at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.

Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.

Learn more about working at Sage:sage.com/en-us/company/careers/working-at-sage/

Watch a video about our culture:youtube.com/watch?v=h1-vs3zIpnc

We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out atcareers@sage.com.

Learn more about DEI at Sage:sage.com/en-us/company/careers/diversity-equity-and-inclusion/

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