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Azadea Group IT Field Support Associate in Bahrain Head Office, Bahrain

IT Field Support Associate (

Job Number: IT 000062 )

Description

  • Initiate systems and network troubleshooting and monitoring, and replace defective components as needed

  • Support in the opening, closing and renovation phases of stores

  • Ensures technical equipment is running and being maintained properly

  • Install and configure specified software packages such as operating systems, business applications and other office tools

  • Inspect personal computer equipment, install hardware and peripheral components such as monitors, keyboards, printers and disk drivers on user’s premises

  • Provide the necessary support for the shops POS systems including any issues during the POS daily closing

  • Support and maintain the inventory machines in terms of software and hardware, and ensure proper connectivity with the servers

  • Log all the incidents and requests in the Service Desk system

Qualifications

  • Bachelor's Degree or Technical Degree in computer science

  • 0-2 years of experience in a similar role

  • Fluency in English

  • Attention to details: level 2

  • Cultural Awareness: level 1

  • Communication Skills: level 2

  • Customer Focus: level 1

  • Driving and Achieving results: level 2

  • Analytical Thinking: level 1

  • Teamwork: level 2

Primary Location : Bahrain-Bahrain, Bahrain Head Office

Schedule : Full-time

Unposting Date : Ongoing

Req ID: IT 000062

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