Job Information
CareFirst Vendor Relations Specialist (Hybrid) in Baltimore, Maryland
Resp & Qualifications
PURPOSE:
The Vendor Relations Specialist is responsible for corporate vendor management assigned to the IT department and focuses on developing and managing business partnerships. This role provides support for business operational needs identifying opportunities for improvement that align with the enterprise vendor engagement strategy. This role serves as a liaison to the CareFirst enterprise Vendor Managers and business owners.
ESSENTIAL FUNCTIONS:
The primary focus of this role is to ensure vendor performance is up to CareFirst standards and requirements. Tracking, monitoring, and reporting Service levels, metrics and governance is the primary function of this role.
Actively engage with internal stakeholders and vendors to ensure frequent communication and alignment on overall CareFirst vendor management strategies and the usage of the latest standardized tools and templates on vendor management.
Communicates vendor strategies, associated risks, contract terms and value creation effectively to stakeholders and leadership. Manages vendor performance and track remediation and improvement opportunities as needed.
Handle vendor evaluation and vendor management related reports.
Track vendor spend related to different statements of work to ensure transparency.
Collaborates with the business unit and Procurement to ensure that sourcing or supplier events are looked at holistically across CareFirst and not siloed within each business unit. Assists with vendor risk profiles, providing feedback to the centralized VMO regarding scoring, metrics and compliance requirements.
Accountable for aggregating and reporting vendor performance to the centralized VMO. Responsible for maintaining and reporting market and supplier intelligence, as a means to drive future business opportunities and recognize inherent threats
QUALIFICATIONS:
Education Level: Bachelor's Degree OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Experience: 5 years' experience in vendor management, business development, procurement, sourcing, pricing or related field.
Knowledge, Skills and Abilities (KSAs)
Ability to learn new software and vendor management tools.
Ability to quickly and consistently establish rapport to collaborate effectively with stakeholders, team members, and service providers.
Excellent organizational skills and attention to detail.
Knowledge of negotiating contracts and work orders.
Strong financial acumen.
Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
Salary Range: $65,304 - $129,701
Salary Range Disclaimer
The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).
Department
Procurement & Vendor Management
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Where To Apply
Please visit our website to apply: www.carefirst.com/careers
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
PHYSICAL DEMANDS:
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship
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REQNUMBER: 19833