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Summary:

We are looking for an experienced and service-oriented person who is skilled in not only Finance / Accounting knowledge but also have good customer engagement skills. This role will offer:

• To work with Strategic (VIP) customers and partners to collect Accounts receivables.

• To engage and work with senior finance management including CFO, Commercial Finance, Controlling, etc.,

The Role:

The SAP Global Cash Collections Organization resumes ownership of the companys trade receivables. The focus is reduction of DSO and improvement of cash-flow by driving timely settlement from Customers by engaging with them on timely manner. The organization will engage with other relevant departments within the company to resolve disputes and inform about necessary impairments. It provides timely and relevant reporting and supports projects. The Finance Specialist is responsible for all collections relevant tasks on a defined customer portfolio. Customer orientation and problem-solving capabilities are key success factors. This position requires a high level of self-motivation, ability to handle stress, provide information in a short turn-around time, and ability to drive solutions with other stake holders.

Key Areas of Responsibility and Tasks:

• Support India strategic customers and partner accounts for collections and A/R issues.

• Liaise with customers for collection of receivables and build strong customer relationship.

• Independently investigate and monitor customer disputes and drive timely resolution.

• Work closely with both internal sales & external customers to expedite the collection efforts.

• Proactively have regular calls with customers to predict the invoice payment timelines.

• Escalate to management team any problem that holds the collection process.

• Update collection notes and reports as and when required and support Team Lead to prepare collection forecast.

• Send out Dunning Letters, Final Demond letters as and when needed.

• Support the training of new team members and participate in projects as required.

• Monitor relevant EHF concession and termination cases closely and drive resolution.

• Engage the 3rd party Collection agency when necessary.

• Follow SAP processes and use application tools available in ISP.

• Support Ad-hoc queries and contribute to projects at local, regional, and global level.

• Prepare, participate, and drive AR review calls with Management, CFO and Sales.

Requirements:

• Should be having a minimum of bachelors degree in finance / Accounting

• 5-7 years of experience including cash collections or related field

• Experience in Accounting, Accounts receivables and related topics, preferably in a large enterprise

• Good communications skills and should be fluent in English writing and speaking

• Ability to work in an international environment and under work pressure

• Quality focus and results driven attitude

• Customer focus approach and response

• Analytical capabilities and Problem solving skills

• Experience in using SAP internal systems is recommended

• Must be a well organized and self-started with can do attitude

Job Locations:

Bangalore, India

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.At SAP,you can bring out your best.

We win with inclusion

SAPs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy (https://one.int.sap/me@sap/jobs_at_sap#17498858-1050-415e-8d82-21f91655666b_96fc) . Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 397784 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.