Shire Jobs

Lead qualifier & Inside Sales / Service sales Representative

POSITION SUMMARY:.

This position is responsible for proactively going after calibration and service opportunities based on the Installed base data & renew service contracts to maintain and grow Service and calibration Revenue. The representative will also qualify the MQL’s received from various sources , submit quote and follow up for orders .

Representative will need to quickly build customer rapport; and establish trust and credibility through a consultative selling style, leveraging customer relationships and OTT value propositions to ensure the on-time acquisition of calibration and service business. Representative will receive support and guidance from their leaders and from partners in other OTT teams, however it is imperative that a self-starter mentality is in place, along with the ability to manage and build the business. This position offers a competitive salary, bonus earnings, and the opportunity to take advantage of Veralto Enterprise Systems (VES) trainings and certifications. Enjoy a fun, friendly and fast-paced working environment with goals for both individual and team growth.This role will be based On-Site out of our Bangalore, India HQ.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Gain an in-depth understanding of the product or product range we are selling. This includes technical details, features and benefits

• Managing customer interactions, serve as the main point of contact during the sales cycle, Supporting communication between the customers, service team, and other sales professionals

• Distinguish between regular sales and business development opportunities, contributing to the product’s growth strategy

• Engage clients via phone and e-mail, to maximize the customer experience when their Calibration is due or contract renewals are due.

• Prepare quotations, cross-sell, up-sell, and minimize discounting

• Utilize funnel management best practice to manage and win opportunities

• Review commercial legal terms and escalate as needed

• Populate and maintain high standards of data integrity in Salesforce, and Oracle

• Collaborate with other departments (e.g. Sales, Service Development, Dispatch, Tech Support) to improve processes and leverage the best resources to close business and support customers

• Engage in department Key Performance Indicators (KPIs) through visual management and countermeasure where appropriate, to support continuous growth and improvement

Your duties will include:

• Generate leads - research and identify potential customers using a variety of sources.

• Qualify leads - determine which leads are most likely to become customers by evaluating their needs and budget and assessing interest in the products or services.

• Make sales presentations - engage with potential customers by phone, email or video conference to demonstrate the features and benefits of products and services and persuade them to purchase.

• Negotiate deals - work with customers to identify pricing and payment options that meet the requirements and align with company goals.

• Close sales - close sales agreements with customers, provide customer support as required and follow up with customers to ensure satisfaction and repeat business.

• Manage sales pipeline - Managing a sales pipeline involves monitoring sales activities and customer interactions, updating sales records and customer information in a customer relationship management (CRM) system and providing regular reports on sales activities and results.

• Collaborate with team members - Working closely with sales and marketing professionals for sales development and implement strategies to achieve the targets consistently.

• Stay up-to-date with product knowledge – familiar with the product and their key features, benefits and competitors to educate potential customers.

*The essential requirements of the job include:  *

• Experience in inside sales support

• Fluent in English - good command in spoken and written form

• University degree in sales, marketing or related field

• Computer skills in MS Office, Salesforce

• Willingness to travel if required

• Communicativeness, good time management, analytical thinking

• Behaves in ways that are aligned with the Veralto Standards of Conduct

QUALIFICATIONS:

• 2 years of sales or tele-sales experience, selling products or services in a business-to-business environment

• BTech / MBA preferred

• Demonstrated ability to listen to and seek out solutions to customer needs

• Proven ability at cross-selling and up-selling; demonstrated experience increasing revenue within existing accounts by broadening and deepening solution placement

• Ability to handle questions relating to the service products

• Effective organizational and time management skills

• Strong working knowledge of SFDC, Oracle, and Microsoft Office preferred

• Good communication skills: both written and verbal

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (https://www.veralto.com/our-companies/) , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.