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IBM Product Manager, OMS AI in Bangalore, India

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk

Your Role and Responsibilities

  • AI Product Roadmap: Develop and execute a comprehensive AI strategy for the Order Management Suite, focusing on Generative AI and Predictive AI technologies that align with business objectives and customer needs. Own and manage the AI product roadmap, prioritizing features and enhancements that leverage Generative and Predictive AI to improve user experiences, operational efficiency, and decision-making.

  • Cross-Functional Collaboration: Collaborate with engineering, data science, and UX teams to translate AI concepts into actionable product features. Ensure alignment across teams to deliver AI-driven solutions on time and within scope.

  • Market Research & Competitive Analysis: Conduct market research to stay ahead of industry trends, emerging AI technologies, and competitor offerings. Use insights to refine AI product strategy and maintain a competitive edge.

  • Customer Engagement: Engage with customers to understand their pain points and requirements related to AI-driven functionalities in Order Management Systems. Use feedback to inform product development and prioritize AI features that deliver the most value.

  • Technical Leadership: Provide technical guidance on the implementation of AI models, algorithms, and technologies within the Order Management Suite. Work with engineering and data science teams to ensure scalability, performance, and security of AI solutions.

  • Performance Measurement: Define and track key performance indicators (KPIs) to measure the success of AI-driven features. Use data-driven insights to iterate and improve AI functionalities over time.

  • Stakeholder Communication: Effectively communicate AI product vision, strategy, and progress to internal stakeholders, including executives, sales, and customer success teams. Ensure transparency and alignment across the organization.

  • Compliance & Ethics: Ensure AI initiatives adhere to ethical standards, data privacy regulations, and industry best practices. Advocate for transparency and explainability in AI decision-making processes.

Required Technical and Professional Expertise

  • 5+ years experience in Order Management either as a practitioner or deploying technology

  • Strong understanding in Generative AI, Predictive AI, machine learning, and data science concepts.

  • Strong analytical and problem-solving skills, with a data-driven approach to decision-making.

  • Excellent oral and written communication skills with the ability to influence others

  • Effective organizational and problem solving skills

  • Experience writing detailed requirements

Preferred Technical and Professional Expertise

  • 4+ years product management experience

  • Experience as a OMS user, administrator, or application developer

  • Experience with cloud-based solutions and hybrid topologies is a plus

  • Passion for innovation and staying up-to-date with the latest AI trends and technologies.

About Business UnitIBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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