Job Information
NCR VOYIX PS Technical Consultant II in BANJA LUKA, Bosnia and Herzegovina
About NCR VOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.
Job Title: PS Technical Consultant II
Grade: 10
POSTION SUMMARY & KEY AREAS OF RESPONSIBILITY The PS Technical Consultant works in a complex technical environment, resolving and providing solutions to customer problems. They identify, design and develop solutions for product and system problems. They communicate with internal and external organizations to resolve problems whilst maintaining full ownership. Offer input and gain knowledge as a subject matter expert on products, systems, and services.
This role will also involve maintaining and ensuring the quality of PS Hospitality documentation.
Identify, design, develop and validate solutions
Strong documentation skills
Ability to research problems with no known solutions and design solutions for identified problems
Previous experience with the Aloha suite of products would be beneficial.
Ability to manage multiple issues of differing stages of investigation and priority without assistance. Actively participate in making the team a success by achieving the team objectives
Mandatory compliance to NCR's Code of Conduct & Shared Values.
Build relationships with people across a variety of functions within the organization.
Relate to others in an accepting and respectful manner, regardless of their organizational level, personality, or background.
Appropriately involves others in decisions and plans that affect them. Record and communicate solution creation information in a timely manner
Populate the knowledge base with product and in-depth technical information
Continuously develop and maintain pertinent technical knowledge and troubleshooting skills
Assess personal skills and schedule training Participate as requested as a Continuous Improvement Team Member
Contributes towards identifying processes, products and services areas of improvements and team with other analysts to improve the process consistent with the NCR improvement approach
BASIC QUALIFICATIONS
Electrical, mechanical, computer engineering preferably Bachelor of Science or Master of Science degree in a discipline related to the product technology or equivalent experience
Minimum of 2 years software related job experience in hospitality or retail
Fluent in English but other languages would be beneficial ADDITIONAL QUALIFICATIONS
Communication skills both written and verbal
Excellent team player
Ability to work effectively in a team environment composed of peers and cross-functional members
Proactive and positive attitude
Decision making
Problem management skills
Ability to prioritize in a fast-paced environment
Attention to detail
Ability to be focused and a self-starter
Ability to multi-task
Tact & diplomacy
Excited by the challenge of the unknown
Analytical Skills
Ability to work flexible working hours
Willingness to travel at short notice as required
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”
Help us run the world's top brands.
At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.
We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.