Job Information
Concentrix Customer Service Representative (Danish - Speaking) On Site TR02 in Barcelona, Spain
Customer Service Representative (Danish - Speaking) On Site TR02
Customer Service and Support (https://jobs.concentrix.com/job-search/?category=Customer Service and Support)
Location
Barcelona, Spain
Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1546984EXTERNALENGLOBAL&step=1&utm_source=none)
Job Title:
Customer Service Representative (Danish - Speaking) On Site TR02
Job Description
Experience the power of a game-changing career
Are you looking forwhat’snext?We’rea global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
Ifyou’relooking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team ofgame-changerswho are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.
Career growth and personal development
We’llgive you all the training,cutting-edgetechnologies, and the continuing supportyou’llneed to succeed. At Concentrix,there’sa real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!That’swhy we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of careeryou’vealways envisioned.
What you will do in this role
As a Customer Service Representative on our team, you will:
Respond appropriately to customers’ requests andprovideall the necessary advice guaranteeing satisfaction and ensuring contractual SLA is maintained
Escalate potential service issues
Liaise with Supervisors/ Mentors on specific projectswhererequested
Your qualifications:
We embrace ourgame-changerswith open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Concentrix is a great match if you :
Are proficient or bilingual in Danishand advanced in English
Havepreviousexperience in a similar position and industry
Have basic sales skills,upsellingand cross-selling
Are in good disposition to work in a customer service environment
Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office
If you feel youdon’tcheck every box, we encourage you to apply anyway.We'lldo our best to match you with the right job, whetherit’sthis or another role.
What’s in it for you
In this role, we offer benefits that help you support your unique lifestyle:
Full time,39hours/weekcontract: Monday-Friday 09:00 - 18:00
Salary21.500euros gross/year + up to 1.500euros gross/year in bonus
Central location in Barcelona
Bring-a-friend (referral) bonus opportunities
Full paid training on the company and the projectyou'llbe working on
Career development programs and specialized courses
Experience the best version of you!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+game-changersaround the globe call Concentrix their “employer of choice.”
Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
R1546984
Location:
ESP Barcelona - C/ de la Selva de Mar, 129
Language Requirements:
Danish (Required), English
Time Type:
Full time2025-02-28
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Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1546984EXTERNALENGLOBAL&step=1&utm_source=none)